fix problems on INET [iphone]

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—— Run into issues on INET? Get help pending when official support gets back to you!

INET
Info:
company: Industria de Diseno Textil, S.A.
: http://www.inditex.com
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Login issue

Difficult login process

Fix: 1. Use Password Manager: If you have trouble remembering your password, consider using a password manager to store and autofill your credent... ⇲

Error messages during login

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲

Constant authentication prompts

Fix: 1. Enable 'Remember Me': If available, check the 'Remember Me' option during login to reduce the frequency of prompts. 2. Update the App: En... ⇲

Infinite login loop

Fix: 1. Clear App Data: Go to Settings > General > iPhone Storage > INET. Tap 'Offload App' to clear temporary data, then reinstall the app to re... ⇲

Error codes during login

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲
 
Bugs issue

Missing content

Fix: 1. Refresh the App: Pull down on the main screen to refresh the content. This can help load any missing data. 2. Check for Updates: Ensure y... ⇲

Lack of promised resources

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may include the promised resources. 2. Refresh the App: Pull... ⇲
 
UI issue

UI is confusing

Fix: 1. Explore Tutorials: Look for any in-app tutorials or help sections that guide you through the UI. Familiarizing yourself with the layout c... ⇲

Discount section inaccessible

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may fix accessibility issues. 2. Restart the App: Close INET... ⇲
 
Support issue

Inaccessible support

Fix: 1. Use In-App Help: Check if there’s a help or support section within the app that provides FAQs or troubleshooting tips. 2. Search Online:... ⇲
 
Uploads issue

Profile photo upload fails

Fix: 1. Check File Format: Ensure that the photo you are trying to upload is in a supported format (like JPEG or PNG) and not too large in size.... ⇲
 
Syncing issue

Training progress resets

Fix: 1. Ensure App is Updated: Make sure you are using the latest version of INET, as updates may fix bugs related to progress saving. 2. Check I... ⇲
 
Slow issue

Slow performance

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe up on apps to close them. Thi... ⇲
 
Freezing issue

INET freezes often

Fix: 1. Update the App: Go to the App Store, search for INET, and check if there’s an update available. If so, download and install it. 2. Restar... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
75.4%

Bad experience
16.6%

Neutral
8.0%

~ from our NLP analysis of 553 combined software ratings.

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 Private Data INET collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics