fix problems on NeuroFlow [iphone]

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—— Run into issues on NeuroFlow? Get help pending when official support gets back to you!

NeuroFlow
Info:
company: NeuroFlow, Inc.
: https://www.neuroflowlive.com/
: neuroflowsolution.com
Chat with our AI-based NeuroFlow Support
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Syncing issue

journal entries do not save

Fix: 1. Ensure that you have a stable internet connection when saving journal entries. 2. After writing an entry, wait a few moments to see if a... ⇲
 
Bugs issue

tracking features are inconsistent

Fix: 1. Ensure that you are using the latest version of the app by checking for updates in the App Store. 2. Check your settings within the app t... ⇲

streak tracking is inaccurate

Fix: 1. Ensure that you are consistently logging your activities to maintain your streak. 2. Check for any updates to the app that may address bu... ⇲
 
Gameplay issue

reward system does not function properly

Fix: 1. Check if there are any updates available for the app that may address bugs in the reward system. 2. Ensure that you are meeting the crite... ⇲
 
Crashes issue

NeuroFlow crashes frequently

Fix: 1. Ensure that your iPhone is updated to the latest version of iOS. 2. Clear the app's cache by uninstalling and reinstalling the NeuroFlow... ⇲
 
Loading issue

video load times are slow

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if load times improve. 2. Restart your router if you are... ⇲
 
Customization issue

limited options in depression worksheet

Fix: 1. Explore the app thoroughly to ensure you are not missing any additional resources or worksheets. 2. Check for updates in the App Store th... ⇲
 
Privacy issue

data sharing concerns

Fix: 1. Review the app's privacy policy to understand what data is shared and how it is used. 2. Adjust your privacy settings within the app to l... ⇲

intrusive information gathering

Fix: 1. Review the app's settings to see if you can limit the information you provide. 2. Be mindful of the information you share during the setu... ⇲
 
Login issue

login issues with robot verification

Fix: 1. Ensure that you are entering the correct login credentials. 2. Clear your browser cache or app cache if you are using a web version. 3. T... ⇲
 
Features issue

inability to track retroactively

Fix: 1. Check if there are any settings within the app that allow for retroactive tracking. 2. Document your activities manually if retroactive t... ⇲
 
Content issue

content can feel repetitive or obvious

Fix: 1. Explore different sections of the app to find varied content that may be more engaging. 2. Check for updates that may introduce new conte... ⇲
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 what users are saying
Good experience
91.3%

Neutral
5.0%

Bad experience
3.7%

~ from our NLP analysis of 1,808 combined software ratings.

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 Private Data NeuroFlow collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics