fix problems on LED BLE [iphone]

—— Run into issues on LED BLE? Get help pending when official support gets back to you!

LED BLE

Info:

company: 桂兴谭

: http://www.jianshu.com/p/5f6973c0cb7c

Chat with our AI-based LED BLE Support

🛠️ Common LED BLE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LED BLE fails to connect to lights

Fix: 1. Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Restart the LED BLE app and try reconnecting... ⇲

Illegal equipment error message

Fix: 1. Ensure that the lights you are trying to connect are compatible with the LED BLE app. Check the app's specifications. 2. Restart your iPh... ⇲

Syncing issue

Music sync feature does not work

Fix: 1. Ensure that the music is playing from a supported platform. Check the app's documentation for compatibility. 2. Restart the app and try s... ⇲

Customization issue

Limited music selection

Fix: 1. Explore other music streaming services that may be compatible with the app. 2. Create playlists on your preferred music platform and see... ⇲

Custom gradient mode does not function

Fix: 1. Ensure you are following the correct steps to create a custom gradient. Refer to the app's user guide for detailed instructions. 2. Resta... ⇲

No RGB value input option

Fix: 1. Use the color selection wheel to approximate the desired color. 2. Check if there are any updates to the app that may add this feature.... ⇲

Limited timer options

Fix: 1. Use a separate timer app on your iPhone to manage light timings. 2. Check for any updates to the LED BLE app that may include additional... ⇲

Inability to create custom playlists

Fix: 1. Use a supported music platform to create playlists and access them through the app. 2. Explore the app's music library for any available... ⇲

Audio issue

Microphone feature is unresponsive

Fix: 1. Check if the app has permission to access the microphone. Go to Settings > Privacy > Microphone and ensure the LED BLE app is enabled. 2.... ⇲

Music mode causes left and right desynchronization

Fix: 1. Check the audio settings on your iPhone to ensure stereo output is enabled. 2. Restart the app and try again. OR 1. Test with differen... ⇲

UI issue

Color selection wheel is inaccurate

Fix: 1. Try resetting the app settings to default. Look for a reset option in the app's settings menu. 2. Test the color selection with different... ⇲

Dated interface

Fix: 1. Check for any app updates that may include interface improvements. 2. Provide feedback within the app for potential future updates. OR... ⇲

Freezing issue

LED BLE freezes when accessing music

Fix: 1. Clear the app's cache if the option is available in the settings. 2. Restart your iPhone to free up memory and try accessing music again.... ⇲

Network issue

Bluetooth connection issues

Fix: 1. Ensure that no other Bluetooth devices are connected that may interfere with the connection. 2. Forget the device in Bluetooth settings a... ⇲

Bugs issue

Inconsistent light response

Fix: 1. Check the power supply to the lights to ensure they are receiving adequate power. 2. Restart the app and the lights to refresh the connec... ⇲

Crashes issue

LED BLE requires frequent restarts

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Close other background apps to fr... ⇲

LED BLE crashes during operation

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and manage your apps. 2. Restart your iPhone to cl... ⇲

Settings issue

Lights reset to default settings when unplugged

Fix: 1. Check if the lights have a built-in memory feature that needs to be activated. Refer to the light's manual for instructions. 2. Ensure th... ⇲

Compatibility issue

LED BLE does not support all music platforms

Fix: 1. Use a supported music platform for the best experience. 2. Create playlists on supported platforms and use them within the app. OR 1.... ⇲

Support issue

Instructions for use are unclear

Fix: 1. Look for tutorial videos online that demonstrate how to use the app effectively. 2. Create a personal guide based on your experience to h... ⇲