fix problems on Nutritionix Track [iphone]

—— Run into issues on Nutritionix Track? Get help pending when official support gets back to you!

Nutritionix Track

Info:

company: Syndigo

: https://syndigo.com/support/

: syndigo.com

Chat with our AI-based Nutritionix Track Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App is glitchy and has bugs

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Nutritionix Track, and tap 'Update' if available. Thi... »»

Food items sometimes do not log

Fix: Check your internet connection. A weak or unstable connection can prevent items from logging. Switch to Wi-Fi if possible or ensure your cel... »»

Syncing issue

Sync issues with Apple Health

Fix: Go to your iPhone Settings, scroll down to Nutritionix Track, and ensure that Health data is enabled. You may need to toggle it off and back... »»

Bugs issue

Inaccurate nutrient tracking

Fix: Double-check the serving sizes and nutritional information you are entering. Make sure you are using the correct measurements and that the f... »»

Barcode scanner sometimes fails

Fix: Ensure that the barcode is well-lit and not damaged. Try scanning from different angles or distances to improve recognition. OR If the sc... »»

Inconsistent food database accuracy

Fix: When logging food, cross-reference with other nutrition databases or apps to ensure accuracy before entering it into Nutritionix Track. OR... »»

Search issue

Difficulty in finding personal recipes

Fix: Use the search function within the app to look for your recipes by name or ingredient. Make sure to use specific keywords to narrow down the... »»

Customization issue

Cannot log recipes in grams

Fix: Check if the app allows you to customize serving sizes. You may be able to enter grams as a custom serving size if the default options do no... »»

Limited breakdown of fats and calories

Fix: Look for detailed nutritional information in the app settings or food item details. Some items may have more detailed breakdowns available.... »»

Lack of fiber tracking in the app

Fix: Manually track fiber intake by adding it as a custom nutrient in your daily log if the app allows for custom entries. OR Keep a separate... »»

Custom recipe page has issues

Fix: Try clearing the app's cache or data if the option is available in the settings. This can resolve issues with the custom recipe page. OR... »»

Cannot separate added sugar in daily stats

Fix: Manually track added sugars by keeping a separate log of items that contain added sugars and their amounts. OR Look for alternative apps... »»

Requires manual entry for some data

Fix: Utilize the app's barcode scanner or search function to minimize manual entries wherever possible. OR Consider using a food scale to help... »»

Updates issue

App loses data after updates

Fix: Before updating, back up your data by exporting it if the app has that feature. This can prevent data loss during updates. OR After an up... »»

UI issue

Overly complicated for some users

Fix: Take time to explore the app's tutorial or help section to familiarize yourself with its features and layout. OR Consider simplifying you... »»

No visual guides for special occasions

Fix: Create your own visual guides by taking screenshots of your favorite recipes or meals for special occasions and saving them in a dedicated f... »»

Crashes issue

Frequent crashes or freezes

Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR Restart y... »»

Slow issue

Slow search function for recipes

Fix: Try using more specific keywords when searching to narrow down results and speed up the search process. OR Clear the app's cache if possi... »»

Compatibility issue

Limited integration with other apps

Fix: Check the app settings to see if there are any integration options available that you may not have enabled yet. OR Use third-party apps t... »»

Notifications issue

Annoying reminders for missed entries

Fix: Adjust the notification settings in the app to reduce the frequency of reminders or turn them off altogether if they are not helpful. OR... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Neutral

3.0%

Bad experience

1.8%

~ from our NLP analysis of 33,210 combined software ratings.

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Private Data Nutritionix Track collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

Cost of Subscriptions

Track Pro - Monthly: $5.99 Track Pro Subscription
Track Pro - Yearly: $28.99 Track Pro Subscription