fix problems on UVLens [iphone]

—— Run into issues on UVLens? Get help pending when official support gets back to you!

UVLens - UV Index

Info:

company: ElementX Limited

: https://www.uvlens.com/contact

: www.uvlens.com

Chat with our AI-based UVLens Support

🛠️ Resolved Issues on iPhone:

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Removal of key feature to see future burn time

Fix: While the feature to see future burn time has been removed, you can manually calculate your burn time based on your skin type and the curren... »»

Inaccurate UV level display

Fix: Check your location settings to ensure the app is using your current location accurately. Go to your iPhone settings, find UVLens, and ensur... »»

Bugs issue

Current UV index often lower than other sources

Fix: Verify that the app is set to your correct location. Sometimes, the app may default to a nearby city or region. Ensure that your GPS is enab... »»

Weather data not accounting for snow reflection

Fix: Be aware of the effects of snow on UV exposure. When snow is present, UV levels can be higher due to reflection. To mitigate this, always ap... »»

Customization issue

No widget for quick access to burn time

Fix: While UVLens may not have a widget, you can create a shortcut on your home screen for quick access. Open the app, navigate to the burn time... »»

Notifications issue

Lack of notifications for high UV levels

Fix: Check if the app has any settings for notifications. Go to the app settings and look for options related to alerts or notifications. If avai... »»

Features issue

No forecast for UVA radiation

Fix: Since UVLens does not provide UVA forecasts, consider using a different app that includes UVA radiation forecasts. Research and download an... »»

No ability to fast forward to specific times for burn prediction

Fix: As a workaround, you can manually check the UV index at different times of the day by using the app's current data and estimating burn time... »»

Performance issue

Occasional clunkiness in app performance

Fix: Try clearing the app's cache or data. Go to your iPhone settings, find UVLens, and look for options to clear cache or reset the app. This ca... »»

Security issue

Push notification hack incident

Fix: Ensure that your app is updated to the latest version, as updates often include security patches. Go to the App Store, search for UVLens, an... »»