fix problems on Too Good To Go [iphone]

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—— Run into issues on Too Good To Go? Get help pending when official support gets back to you!

Too Good To Go: End Food Waste
Info:
company: Too Good To Go
: https://toogoodtogo.com
: toogoodtogo.com
Chat with our AI-based Too Good To Go Support
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Customization issue

No gluten-free filter available

Fix: 1. Use the search function: While there may not be a dedicated gluten-free filter, you can use the search bar to type in 'gluten-free' and s... ⇲

Allergy information is not provided

Fix: 1. Contact restaurants directly: If you have specific allergies, consider calling the restaurant before ordering to inquire about allergy in... ⇲

Inconsistent vegan options

Fix: 1. Research restaurants: Before purchasing, research the restaurant's menu online to confirm if they offer vegan options. 2. Use the search... ⇲

Surprise bags may contain unwanted items

Fix: 1. Read descriptions carefully: Before purchasing, read the restaurant's description of the surprise bag to understand what types of items m... ⇲

Small portion sizes

Fix: 1. Check portion descriptions: Before purchasing, look for any information regarding portion sizes in the restaurant's description. 2. Orde... ⇲

Limited options for dietary restrictions

Fix: 1. Use the search function: Utilize the search bar to look for specific dietary options, such as 'vegan', 'gluten-free', or 'nut-free'. 2.... ⇲
 
UI issue

Lack of visible restaurant reviews

Fix: 1. Use external review sites: Check platforms like Yelp or Google Reviews for feedback on the restaurants you are interested in. 2. Ask fri... ⇲
 
Compatibility issue

Limited restaurant participation in some areas

Fix: 1. Expand your search radius: If you are not finding many options, try searching in nearby areas or cities to see if more restaurants are av... ⇲
 
Bugs issue

Inconsistent quality of food

Fix: 1. Research restaurants: Look up reviews on external sites to gauge the quality of food at the restaurant before purchasing. 2. Try differe... ⇲

Difficulty in securing popular surprise bags

Fix: 1. Set alerts: If the app allows, set alerts for when new surprise bags become available, so you can act quickly. 2. Check frequently: Regu... ⇲

Restaurants may not honor dietary preferences

Fix: 1. Communicate clearly: When picking up your order, clearly communicate your dietary preferences to the restaurant staff to ensure they are... ⇲
 
Notifications issue

Notifications for irrelevant updates

Fix: 1. Adjust notification settings: Go to your iPhone Settings > Notifications > Too Good To Go and customize which notifications you want to r... ⇲
 
Payments issue

Refund process can be slow

Fix: 1. Keep records: Maintain a record of your transactions and any communication regarding refunds to streamline the process. 2. Check refund... ⇲
 
Support issue

Users feel undervalued at pickup

Fix: 1. Provide feedback: Use the app's feedback feature to express your concerns about the pickup experience, which may help improve future inte... ⇲
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 what users are saying
Good experience
98.8%

Neutral
0.6%

Bad experience
0.6%

~ from our NLP analysis of 229,528 combined software ratings.

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 Private Data Too Good To Go collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers