fix problems on Pubu [iphone]

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—— Run into issues on Pubu? Get help pending when official support gets back to you!

Pubu
Info:
company: NUAZURE Innovative Technology Co., Ltd
: https://support.pubu.tw
: www.pubu.com.tw
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Payments issue

Purchases disappear

Fix: 1. Check Purchase History: Go to your account settings in Pubu and check your purchase history to see if the items are listed there. If they... ⇲
 
UI issue

Blank pages in magazines

Fix: 1. Refresh the Content: Try closing the magazine and reopening it. If that doesn't work, navigate to the settings in the app and look for an... ⇲

No landscape mode

Fix: 1. Check Orientation Lock: Ensure that your iPhone's orientation lock is turned off. Swipe down from the top-right corner to access the Cont... ⇲

Pubu is not user-friendly

Fix: 1. Explore Tutorials: Look for any tutorials or help sections within the app that can guide you on how to navigate it more effectively. 2. C... ⇲
 
Customization issue

Limited character size adjustment

Fix: 1. Adjust Settings: Go to the settings within the app and look for text size or font options. Adjust these settings to see if you can increa... ⇲
 
Search issue

Inaccurate search results

Fix: 1. Use Specific Keywords: When searching, try using more specific keywords or phrases to narrow down the results. Avoid using overly broad t... ⇲
 
Ads issue

Forced ads after payment

Fix: 1. Check Subscription Status: Ensure that your subscription is active and that you are logged into the correct account. Sometimes, ads may a... ⇲
 
Login issue

Login issues with Facebook

Fix: 1. Check Facebook Permissions: Go to your Facebook settings and ensure that Pubu has the necessary permissions to access your account. If no... ⇲
 
Settings issue

Timezone problems affecting service

Fix: 1. Check Device Timezone: Go to Settings > General > Date & Time on your iPhone and ensure that 'Set Automatically' is enabled. This will en... ⇲
 
Downloads issue

No offline access to books

Fix: 1. Download Books: Ensure that you have downloaded the books you want to read offline. Look for a download option within the app for each bo... ⇲
 
Compatibility issue

Limited book and magazine selection

Fix: 1. Check for Updates: Regularly check for updates in the app, as new content may be added over time. 2. Explore Other Categories: Sometimes,... ⇲
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 what users are saying
Good experience
84.9%

Bad experience
11.4%

Neutral
3.8%

~ from our NLP analysis of 185 combined software ratings.

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 Private Data Pubu collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. All You Can Read for one month: $4.99 Read tens of thousands of eBooks
  2. All You Can Read for one year: $44.99 Read tens of thousands of eBooks
  3. All You Can Read for 3 months: $14.99 Read tens of thousands of eBooks
  4. iGold 360: $12.99 Buy iGold 360
  5. iGold 1030: $36.99 Buy iGold 1030
  6. iGold 2090: $74.99 Buy iGold 2090
  7. iGold 530: $18.99 Buy iGold 530
  8. Homer Romance Novels one month: $6.99 Indulge in thousands of romance novels
  9. All You Can Read for 6 months: $24.99 Read tens of thousands of eBooks
  10. Homer Romance Novels one year: $69.99 Indulge in thousands of romance novels