fix problems on PBS KIDS Games [iphone]

—— Run into issues on PBS KIDS Games? Get help pending when official support gets back to you!

PBS KIDS Games

Info:

company: PBS KIDS

: http://pbskids.org/help/faq.html#mobile

: pbskids.org

Chat with our AI-based PBS KIDS Games Support

🛠️ Common PBS KIDS Games Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PBS KIDS Games freezes during gameplay

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the PBS KIDS Game... ⇲

Games disappear after updates

Fix: 1. Check if the games are still installed by going to the app and looking for them in the game library. Sometimes they may be moved to a dif... ⇲

Audio issue

Sound issues on iPad

Fix: 1. Check the volume settings on your iPad by using the physical volume buttons. Ensure that the device is not muted. 2. Go to Settings > Sou... ⇲

Volume randomly shuts off

Fix: 1. Check the mute switch on the side of your iPhone to ensure it is not turned on. 2. Go to Settings > Sounds and check the volume level. Ad... ⇲

Slow issue

Slow loading times for games

Fix: 1. Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if it improves loading times. 2. Clear... ⇲

Downloads issue

Inability to pause game downloads

Fix: 1. Unfortunately, if the app does not have a built-in pause feature, you may need to let the download complete. 2. To manage your downloads... ⇲

Accidental game downloads when scrolling

Fix: 1. Be cautious while scrolling and try to use a slower, more deliberate motion to avoid accidental taps. 2. If you accidentally download a g... ⇲

Glitches issue

Glitches in specific games

Fix: 1. Restart the app to see if the glitch resolves itself. 2. Check for updates for the app in the App Store, as developers often release patc... ⇲

Settings issue

Difficulty accessing adult settings

Fix: 1. Look for a settings icon or menu within the app, usually represented by a gear icon. 2. If you cannot find it, try tapping on the main me... ⇲

No option to reset individual games

Fix: 1. If the app does not provide a reset option, you can try uninstalling and reinstalling the game to start fresh. 2. Check the game settings... ⇲

Performance issue

Inconsistent game performance

Fix: 1. Ensure your device is updated to the latest iOS version by going to Settings > General > Software Update. 2. Close other apps running in... ⇲

Compatibility issue

Limited offline functionality

Fix: 1. Check if the app has an option to download games for offline play. Look for a download icon or option in the game menu. 2. If offline pla... ⇲

Bugs issue

Bugs in specific game features

Fix: 1. Restart the app to see if the bug resolves itself. 2. Check for updates in the App Store, as developers may have released fixes for known... ⇲

Loading issue

Lack of clarity on loading queue

Fix: 1. If the app does not show a loading queue, try to be patient as some games may take longer to load than others. 2. Check your internet con... ⇲

Support issue

Inability to provide feedback within the app

Fix: 1. If there is no feedback option, consider leaving a review in the App Store to share your thoughts. 2. Look for any contact information on... ⇲

Gameplay issue

Some games are too advanced for younger kids

Fix: 1. Review the age recommendations for each game before allowing your child to play. 2. Encourage your child to try games that are specifical... ⇲