—— Run into issues on Offline? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Consider using an ad-blocking app or a VPN that can help reduce the number of ads you encounter while using the app. This may not eliminate... ⇲
Fix: Try using single keywords or phrases when searching for music. This can help narrow down results and improve the accuracy of your search.... ⇲
Fix: Ensure you have a stable internet connection when attempting to download videos. If the connection is weak, try switching to Wi-Fi for bette... ⇲
Fix: Check your device storage. If your iPhone is low on storage, the app may automatically remove downloaded music. Free up space by deleting un... ⇲
Fix: Try downloading shorter clips first to see if the issue is with the app's ability to handle long videos. If shorter videos download fine, th... ⇲
Fix: Use a third-party file management app to save your offline videos. This can allow you to manage your files more effectively and transfer the... ⇲
Fix: Keep an eye on your notifications. Some apps provide download progress updates in the notification center, so check there while downloading.... ⇲
Fix: Check the headphone settings on your iPhone. Go to Settings > Bluetooth, and ensure your headphones are properly connected and configured to... ⇲
Fix: Try restarting the app to reset the shuffle feature. Sometimes, a simple restart can resolve temporary glitches. OR Create a new playlist... ⇲
Fix: Use a cloud storage service (like Google Drive or Dropbox) to upload your music files from one device and then download them on another devi... ⇲
Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if it functi... ⇲
Fix: Try using the app's background play feature if available. This allows you to continue listening to music while using other apps without need... ⇲