fix problems on Sweat [iphone]

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—— Run into issues on Sweat? Get help pending when official support gets back to you!

Sweat: Fitness App For Women
Info:
company: The Bikini Body Training Company Pty Ltd
: https://sweat.zendesk.com/hc/en-us/categories/115000930108-Sweat
: www.sweat.com
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Offline issue

Limited offline functionality

Fix: 1. Before starting your workout, ensure that you have downloaded the necessary workout videos or plans for offline use. Go to the workout se... ⇲
 
Bugs issue

Automatic substitutions based on equipment can be inaccurate

Fix: 1. Review the substitutions suggested by the app and manually adjust them based on your equipment. You can create a custom workout plan that... ⇲

Cannot end cardio workouts without losing progress

Fix: 1. Try pausing the workout instead of ending it. Look for a 'Pause' button during your workout, which may allow you to stop without losing p... ⇲

Inability to track past workouts accurately

Fix: 1. Ensure that you are saving your workouts properly after each session. Double-check that you are hitting the 'Save' button at the end of y... ⇲

Bugs in every update

Fix: 1. After an update, clear the app's cache by deleting and reinstalling it. This can help resolve any bugs that may have been introduced. 2.... ⇲

Inconsistent workout tracking

Fix: 1. Ensure that you are consistently saving your workouts and that you are connected to the internet when doing so. 2. Regularly check the a... ⇲
 
UI issue

Timers require app to be open

Fix: 1. Use a separate timer app on your iPhone that can run in the background while you use the Sweat app. Open the timer app, set your desired... ⇲

Confusing user interface

Fix: 1. Spend some time exploring the app's features and layout. Familiarize yourself with the main sections, such as workouts, meal plans, and p... ⇲
 
Customization issue

Limited express workouts available

Fix: 1. Check the app regularly for new updates, as the developers may add more express workouts over time. 2. Create your own express workouts... ⇲

Meal planner not useful for all users

Fix: 1. Customize the meal planner by inputting your dietary preferences and restrictions. Look for options to adjust meal types or ingredients.... ⇲

Limited options for low-impact exercise substitutions

Fix: 1. Explore the app for any filters or categories that may help you find low-impact exercises. Look for sections specifically labeled for beg... ⇲
 
Settings issue

Default warm-up setting cannot be changed

Fix: 1. Check the app settings to see if there is an option to customize warm-up routines. If not, consider creating a custom workout that includ... ⇲
 
Compatibility issue

Issues with Apple Watch connectivity

Fix: 1. Ensure that your Apple Watch is updated to the latest watchOS version. Go to the Watch app on your iPhone, tap General > Software Update.... ⇲
 
Payments issue

Subscription cancellation issues

Fix: 1. Go to your iPhone's Settings, tap on your name at the top, then tap on 'Subscriptions'. Find the Sweat app and select it to manage your s... ⇲
 
Crashes issue

Sweat crashes during workouts

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. If an update is available, download... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.0%

Bad experience
6.5%

Neutral
2.5%

~ from our NLP analysis of 40,331 combined software ratings.

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 Private Data Sweat collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Sweat Monthly Subscription: $24.99 Work out and sweat with the world's best!
  2. Sweat with Kayla Subscription: $19.99 Sweat with Kayla is free to download. All consumers are welcome to a 7-day trial period. Should you choose to continue use of Sweat with Kayla, after your 7-day trial you will be migrated to an auto-renewing monthly subscription. US $19.99/month
  3. Sweat Monthly Subscription: $24.99 Sweat Monthly Subscription
  4. Sweat Yearly Subscription: $134.99 Get set to Sweat with our workouts all year!
  5. Sweat with Kayla Subscription: $19.99 Sweat with Kayla is free to download. All consumers are welcome to a free 7-day trial period.
  6. Sweat Monthly Subscription: $19.99 Sweat Monthly Subscription
  7. Sweat Monthly Subscription: $13.99 Sweat Monthly Subscription
  8. Sweat with Kayla Subscription: $19.99 Sweat with Kayla is free to download. All consumers are welcome to a free 7-day trial period. Should you choose to continue use of the Sweat with Kayla app, we offer a single auto-renewing subscription option: US $19.99/month ($4.61/week)
  9. Sweat with Kayla Subscription: $19.99 "Sweat with Kayla is free to download. All consumers are welcome to a free 7-day trial period. Should you choose to continue use of the Sweat with Kayla app, we offer a single auto-renewing subscription option: US $19.99/month ($4.61/week)"
  10. Sweat Quarterly Subscription: $54.99 Sweat Quarterly Subscription