fix problems on Frontier Airlines [iphone]

—— Run into issues on Frontier Airlines? Get help pending when official support gets back to you!

Frontier Airlines

Info:

company: Frontier Airlines

: https://content.flyfrontier.com/customer-service/contact-us

Chat with our AI-based Frontier Airlines Support

🛠️ Common Frontier Airlines Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frontier Airlines frequently crashes

Fix: 1. Update the App: Go to the App Store, search for Frontier Airlines, and check if there’s an update available. If so, tap 'Update' to insta... ⇲

Frontier Airlines times out during use

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲

UI issue

Difficult to navigate and use

Fix: 1. Familiarize with the Layout: Spend some time exploring the app’s main sections. Take notes on where key features are located to improve y... ⇲

No clear option to enter flight credits

Fix: 1. Check Account Settings: Go to your account settings in the app and look for a section related to flight credits or rewards. Ensure you ar... ⇲

No option to compare fare types easily

Fix: 1. Use the Fare Comparison Tool: If available, use any fare comparison tools within the app to see differences between fare types. 2. Check... ⇲

Confusing interface for adding baggage

Fix: 1. Follow On-Screen Prompts: Carefully read the on-screen instructions when adding baggage to ensure you are following the correct steps. 2.... ⇲

Bugs issue

Inability to check in properly

Fix: 1. Ensure Correct Information: Double-check that you are entering the correct confirmation number and last name. Any discrepancies can preve... ⇲

Errors when booking flights

Fix: 1. Verify Payment Information: Ensure that your payment details are correct and that your card is not expired. Check for any alerts from you... ⇲

Inconsistent pricing between app and website

Fix: 1. Clear App Cache: Clear the app cache by deleting and reinstalling the app to ensure you are seeing the most current prices. 2. Check for... ⇲

Inability to retrieve tickets easily

Fix: 1. Check Your Account: Log into your account and navigate to the 'My Trips' section to find your tickets. 2. Use Confirmation Number: If you... ⇲

Payments issue

High fees for baggage and seat selection

Fix: 1. Review Baggage Policies: Before booking, check Frontier's baggage policies on their website to understand fees and consider pre-purchasin... ⇲

Ads issue

Misleading package deals

Fix: 1. Read the Fine Print: Always check the details of package deals before purchasing to understand what is included and any additional fees t... ⇲

Aggressive upselling of services

Fix: 1. Skip Upsell Options: When prompted with upsell options, look for a 'No Thanks' or 'Skip' button to bypass these offers. 2. Focus on Essen... ⇲

Support issue

Limited customer support access

Fix: 1. Use In-App Support: Check if the app has a help or support section where you can find FAQs or chat with a representative. 2. Visit the We... ⇲

Performance issue

Poor performance at critical moments

Fix: 1. Ensure Device Compatibility: Make sure your iPhone is updated to the latest iOS version to ensure compatibility with the app. 2. Close Un... ⇲

Notifications issue

Lack of communication about flight changes

Fix: 1. Enable Notifications: Ensure that notifications are enabled for the Frontier Airlines app in your iPhone settings to receive updates abou... ⇲

Frontier Airlines does not recognize user or device

Fix: 1. Log Out and Log Back In: Sometimes, simply logging out of your account and logging back in can resolve recognition issues. 2. Clear App D... ⇲

No acknowledgment of logged-in status

Fix: 1. Log Out and Log Back In: Sometimes, logging out and back in can refresh your session and resolve the issue. 2. Check App Permissions: Ens... ⇲

Loading issue

Delayed loading of boarding passes

Fix: 1. Ensure Good Connectivity: Make sure you have a strong internet connection when trying to load your boarding pass. 2. Save Boarding Pass O... ⇲

Glitches issue

Frequent glitches during check-in process

Fix: 1. Restart the App: Close the app completely and reopen it to refresh the session, which may resolve glitches. 2. Use Alternative Check-in M... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

4.5%

Neutral

3.2%

~ from our NLP analysis of 891,960 combined software ratings.

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Private Data Frontier Airlines collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics