fix problems on Hyperflyer [iphone]

—— Run into issues on Hyperflyer? Get help pending when official support gets back to you!

Hyperflyer

Info:

company: Hyperflyer, Inc.

: https://www.hyperflyer.com/contact-us/

: www.hyperflyer.com

Chat with our AI-based Hyperflyer Support

🛠️ Common Hyperflyer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No drivers available for orders

Fix: Check the app settings to ensure your location services are enabled. Go to Settings > Privacy > Location Services and make sure Hyperflyer h... ⇲

Delayed pickups

Fix: Monitor the app for real-time updates on your order status. If you notice a delay, try contacting the driver directly through the app to get... ⇲

Updates issue

Inaccurate order status updates

Fix: Refresh the app regularly to get the latest updates. Sometimes, the app may not update automatically, and a manual refresh can provide the c... ⇲

Support issue

Poor customer support

Fix: Utilize the in-app support feature to submit your queries or issues. Make sure to provide detailed information to help expedite the response... ⇲

Automated support system

Fix: When using the automated support, try to be as specific as possible with your queries to get more relevant responses. Use keywords related t... ⇲

No human contact for support

Fix: Look for any available chat or email options within the app for reaching out to support, even if it’s not direct contact. OR Utilize soci... ⇲

Payments issue

Multiple charges for single orders

Fix: Check your payment method and transaction history in the app to confirm if multiple charges were made. If so, take a screenshot for your rec... ⇲

Refund process is unclear

Fix: Review the app's refund policy in the help section to understand the steps required for requesting a refund. OR Document your refund requ... ⇲

Notifications issue

Cancellation of orders without notice

Fix: Review the app's cancellation policy to understand the conditions under which orders may be canceled. This can help set expectations for fut... ⇲

Account issue

Lack of accountability for deliveries

Fix: Keep a record of your delivery details, including time, driver information, and any communication. This can help if you need to follow up on... ⇲

UI issue

Confusing app interface

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help reduce confusion over time. OR... ⇲

No pre-filling of fields

Fix: Manually enter your information each time, but consider saving frequently used addresses in your profile for quicker access in the future.... ⇲

Submit button disappears

Fix: Try closing and reopening the app to see if the button reappears. This can sometimes resolve temporary glitches. OR Ensure your app is up... ⇲

Network issue

Long wait times for deliveries

Fix: Order during off-peak hours when demand is lower, which can lead to faster delivery times. OR Consider using a different delivery service... ⇲

Inconsistent delivery success

Fix: Keep track of your delivery history to identify patterns. If certain times or locations consistently have issues, adjust your ordering habit... ⇲