fix problems on HHCU [iphone]

—— Run into issues on HHCU ? Get help pending when official support gets back to you!

HHCU Mobile Banking

Info:

company: Hoosier Hills Credit Union

: http://www.hoosierhills.com

: www.hoosierhills.com

Chat with our AI-based HHCU Support

🛠️ Common HHCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HHCU randomly prompts to update email

Fix: Check your account settings within the app. Go to the 'Profile' or 'Settings' section and verify if your email address is correctly entered.... ⇲

Server identification issues

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If you are on a pu... ⇲

Payments issue

Bill pay lost a payment

Fix: Check your payment history within the app to confirm if the payment was processed. If it shows as pending or failed, try resending the payme... ⇲

No tracking for bill payments

Fix: If the app does not provide tracking, consider keeping a manual log of your bill payments in a notes app or a spreadsheet. This can help you... ⇲

Charges for stop payment requests

Fix: Review the terms and conditions of your bank regarding stop payment requests. If you are charged, ensure you understand the fee structure. I... ⇲

Loading issue

Occasional loading issues

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for HHCU Mobile Banking, and check for updates. If an upd... ⇲

UI issue

Recent changes made navigation harder

Fix: Familiarize yourself with the new layout by exploring the app. Take some time to navigate through the different sections to understand where... ⇲

Security issue

Security concerns with login attempts

Fix: Ensure that you are using a strong, unique password for your account. Change your password if you suspect any unauthorized access. Enable tw... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.4%

Bad experience

3.0%

Neutral

1.6%

~ from our NLP analysis of 1,177 combined software ratings.

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Private Data HHCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics