fix problems on StepsApp Pedometer [iphone]

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—— Run into issues on StepsApp Pedometer? Get help pending when official support gets back to you!

StepsApp Pedometer
Info:
company: StepsApp GmbH
: https://www.steps.app/support/pedometer/ios
: www.steps.app
Chat with our AI-based StepsApp Pedometer Support
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Bugs issue

Inaccurate flight of stairs counting

Fix: Calibrate the app by walking up and down a set of stairs while the app is running. This can help the app better understand your specific mov... ⇲

Historical data changes unexpectedly

Fix: Check the app settings to see if there is an option to lock historical data. If available, enable this feature to prevent accidental changes... ⇲

Steps deducted unexpectedly

Fix: Review the app's settings to see if there are any filters or settings that might be affecting step counts, such as 'Do Not Count' settings f... ⇲

StepsApp Pedometer may not differentiate between walking and driving

Fix: Check the app settings for any options related to activity recognition. If available, enable features that help the app distinguish between... ⇲
 
Compatibility issue

Requires phone to be carried for accurate tracking

Fix: Consider using a fitness tracker that syncs with the app if you want to track steps without carrying your phone. This can provide more flexi... ⇲
 
Notifications issue

Notifications can be misleading during activity

Fix: Adjust notification settings in the app. Go to Settings > Notifications and customize which notifications you want to receive during activit... ⇲
 
Customization issue

Limited customization for daily goals

Fix: Explore the app's settings to see if there are any hidden options for customizing goals. Sometimes, these options are not immediately visibl... ⇲
 
Syncing issue

Sync issues between devices

Fix: Ensure that both devices are connected to the same Wi-Fi network and that Bluetooth is enabled. This can help facilitate smoother syncing be... ⇲
 
Updates issue

Lacks real-time step updates compared to competitors

Fix: Check for any app updates that may improve real-time tracking features. Go to the App Store, search for StepsApp, and see if an update is av... ⇲
 
Gameplay issue

Not engaging or gamified

Fix: Explore the app for any hidden features or challenges that may not be immediately visible. Sometimes, there are options to join challenges o... ⇲
 
Battery issue

Battery usage concerns not addressed

Fix: Check the app's battery usage in Settings > Battery to see how much power it consumes. If it's high, consider reducing the frequency of upda... ⇲
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 what users are saying
Good experience
96.6%

Neutral
1.9%

Bad experience
1.5%

~ from our NLP analysis of 221,248 combined software ratings.

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 Private Data StepsApp Pedometer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. StepsApp Pedometer Pro: $4.99 Monthly Subscription with 7 Day Free Trial.
  2. StepsApp Pedometer Pro: $19.99 Yearly Subscription with 7 Day Free Trial.
  3. StepsApp Pedometer Pro: $4.99 Monthly Subscription with 7 Day Free Trial.
  4. StepsApp Pedometer Pro: $2.99 One-time purchase. Upgrade Now!
  5. StepsApp Pedometer Pro: $19.99 One year Subscription to StepsApp Pro.
  6. StepsApp Pedometer Pro: $19.99 One year Subscription to StepsApp Pro.
  7. StepsApp Pedometer Pro: $6.99 Monthly Subscription with 7 Day Free Trial.
  8. StepsApp Pedometer Pro: $29.99 Yearly Subscription with 7 Day Free Trial.
  9. StepsApp Pedometer Pro: $6.99 Monthly Subscription with 7 Day Free Trial.
  10. StepsApp Pedometer Pro: $4.99 One month Subscription to StepsApp Pro.