fix problems on Rocketbook App [iphone]

—— Run into issues on Rocketbook App? Get help pending when official support gets back to you!

Rocketbook App

Info:

company: Rocket Innovations, Inc.

: http://getrocketbook.com

: getrocketbook.com

Chat with our AI-based Rocketbook App Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during use

Fix: 1. Close the Rocketbook App completely by double-tapping the home button and swiping up on the app. 2. Restart your iPhone to clear any temp... »»

Cannot switch/reorder scanned pages

Fix: 1. Open the Rocketbook App and navigate to the scanned pages. 2. Tap on the page you want to move and hold it until you see an option to dra... »»

Customization issue

Scanning function lacks manual control

Fix: 1. Ensure you are using the latest version of the Rocketbook App. 2. If manual control is not available, try using a different scanning app... »»

Limited options for scanning random documents

Fix: 1. Use a dedicated scanning app like Adobe Scan or CamScanner for more flexibility in scanning various document types. 2. After scanning, yo... »»

Merging files is complicated

Fix: 1. Export individual files as PDFs and use a PDF merging tool like Smallpdf or PDF Merge to combine them into one document. 2. Save the merg... »»

Cannot combine individual PDFs into one

Fix: 1. Use a PDF merging tool like Adobe Acrobat or an online service like Smallpdf to combine your individual PDFs into one document. 2. Save t... »»

Messages issue

Inability to send notes to specific email addresses

Fix: 1. Export your notes as a PDF or image file by selecting the share option in the app. 2. Save the file to your device. 3. Open your email ap... »»

Bugs issue

OCR functionality struggles with non-English characters

Fix: 1. Ensure that you are using clear, high-contrast writing when scanning. 2. Try writing in a more standardized font or style that may be eas... »»

Inconsistent scan quality

Fix: 1. Ensure that you are scanning in a well-lit area to improve image quality. 2. Hold the camera steady and at the correct distance from the... »»

Transcription accuracy is not 100%

Fix: 1. Write clearly and legibly, using a dark pen on light paper to improve OCR accuracy. 2. Review and manually correct any errors in the tran... »»

Scans sometimes include unwanted background

Fix: 1. Ensure you are scanning against a plain, contrasting background to minimize unwanted elements. 2. Use the cropping tool in the app to rem... »»

Scanning multiple pages results in separate PDFs

Fix: 1. Check if there is an option in the app settings to enable multi-page scanning. 2. If not, scan the pages in one go and ensure they are al... »»

Crashes issue

App crashes when uploading work

Fix: 1. Check your internet connection to ensure it is stable. 2. Try uploading smaller files or fewer pages at a time to see if that resolves th... »»

Network issue

Difficulty connecting to OneNote

Fix: 1. Ensure that you have the latest version of both the Rocketbook App and OneNote installed. 2. Check your internet connection and try recon... »»

UI issue

Cannot preview latest scan easily

Fix: 1. After scanning, check the 'Recent' section in the app to find your latest scan. 2. If the preview is not available, try refreshing the ap... »»

App is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring the settings and help sections to understand its features better. 2. Look for online tutor... »»

Ads issue

Popup ads disrupt user experience

Fix: 1. Check if there is an option in the app settings to disable ads or upgrade to a premium version that removes ads. 2. If not, consider usin... »»

Slow issue

Slow loading when accessing OneDrive

Fix: 1. Ensure you have a stable internet connection. 2. Try accessing OneDrive directly through its app or website to see if the issue is with O... »»

Storage issue

Limited number of pages in notebooks

Fix: 1. Consider creating multiple notebooks within the app to manage your notes better. 2. Regularly export and archive older notes to free up s... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.9%

Bad experience

2.7%

Neutral

2.3%

~ from our NLP analysis of 29,395 combined software ratings.

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Private Data Rocketbook App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics