fix problems on Emergency [iphone]

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—— Run into issues on Emergency? Get help pending when official support gets back to you!

Emergency: Severe Weather App
Info:
company: American Red Cross
: http://www.redcross.org/apps
: www.redcross.org
Chat with our AI-based Emergency Support
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Customization issue

Limited customization options

Fix: Explore the app settings thoroughly. Look for any sections labeled 'Customization' or 'Preferences' where you might be able to adjust the ty... ⇲
 
Settings issue

Inability to monitor multiple specific locations

Fix: Check if the app allows you to add multiple locations in the settings. If it does, you can usually find an option to add or manage locations... ⇲
 
Notifications issue

No clear location in notifications

Fix: Review the notification settings in the app. Some apps allow you to customize the content of notifications, including adding location detail... ⇲

Intrusive and annoying alerts

Fix: Adjust the notification settings to limit alerts to only the most critical events. Look for options to turn off alerts for less severe weath... ⇲

Poor control over notification settings

Fix: Go into the app settings and look for a section dedicated to notifications. Here, you should be able to toggle different types of alerts on... ⇲

No option to filter out non-critical alerts

Fix: Check the app settings for any filtering options. Some apps allow you to select the severity of alerts you want to receive, so look for such... ⇲

Notifications do not specify event type clearly

Fix: Check the app settings to see if there is an option to customize notification content. Some apps allow you to include more details in alerts... ⇲
 
Updates issue

Lack of timely updates

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for the app, and check if an update is available. Keeping... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help you navigate it more easily. Look... ⇲
 
Privacy issue

Data collection practices raise privacy concerns

Fix: Review the app's privacy policy, which is usually found in the settings or on the app's page in the App Store. This will give you insight in... ⇲
 
Crashes issue

Emergency crashes or freezes

Fix: Try closing the app completely and reopening it. If the problem persists, restart your iPhone to clear any temporary issues that may be caus... ⇲
 
Search issue

Difficulty in finding information about loved ones in shelters

Fix: Check if the app has a dedicated section for shelter information. If it does, use that feature to search for loved ones by name or location.... ⇲
 
Compatibility issue

Limited international alert coverage

Fix: Review the app's settings to see if there are options to enable international alerts. Some apps may have a toggle for this feature. OR If... ⇲
 
Support issue

Unhelpful customer support responses

Fix: Look for a comprehensive FAQ or help section within the app that may address your concerns without needing to contact support. OR If you... ⇲
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 what users are saying
Good experience
63.2%

Bad experience
36.8%

Neutral
0.0%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data Emergency collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics