—— Run into issues on EasyBBQ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your Bluetooth connection is stable. Check for any interference from other devices and try to keep your iPhone close to the Easy... ⇲
Fix: Before disconnecting, take a screenshot of the temperature history for your records. This way, you can manually track the data if it is lost... ⇲
Fix: Regularly restart the app to clear any memory issues. Close the app completely by swiping it away in the app switcher and then reopen it. Th... ⇲
Fix: Check the app settings to see if there is an option to enable notifications. If not, consider setting reminders manually on your phone for i... ⇲
Fix: Check your phone's settings to ensure that notifications from the EasyBBQ app are allowed when the phone is locked. Go to Settings > Notific... ⇲
Fix: Manually record your cooking sessions by taking notes or screenshots of the temperature and time data. This can serve as a temporary workaro... ⇲
Fix: Try zooming in on the graph by using pinch gestures if supported. If not, consider taking screenshots of the graph and using image editing t... ⇲
Fix: Explore the app thoroughly to find the edit option for presets. Sometimes, it may be hidden in a menu or settings section. If you find it, m... ⇲
Fix: Check if there are any shortcuts or quick access buttons in the app for modifying temperature targets. Familiarize yourself with the app's i... ⇲
Fix: Check your iPhone settings to ensure that background app refresh is enabled for EasyBBQ. Go to Settings > General > Background App Refresh a... ⇲
Fix: Check the app settings for any timeout or auto-lock features and adjust them if possible. If not, regularly interact with the app to keep it... ⇲
Fix: Take notes of the temperature readings manually while monitoring the graph. This can help you keep track of important data points that are n... ⇲
Fix: Try using pinch gestures on the graph to see if zooming is supported. If not, consider taking screenshots and using image editing software t... ⇲
Fix: Adjust the display settings on your iPhone to increase contrast or change the color settings, which may help make the timer messages more vi... ⇲
Fix: If you have multiple devices, consider using separate instances of the app for each device, if allowed. This way, you can monitor them indiv... ⇲
Fix: Keep the app open during use to prevent data loss. Avoid switching to other apps or closing the app until you have saved your data. OR Ta... ⇲