fix problems on AB Remote [iphone]

—— Run into issues on AB Remote? Get help pending when official support gets back to you!

AB Remote

Info:

company: Advanced Bionics, LLC

: http://www.myabonline.com

: www.advancedbionics.com

Chat with our AI-based AB Remote Support

🛠️ Common AB Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bluetooth connection issues

Fix: 1. Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. 2. Forget the device by tapping the... ⇲

Volume resets unexpectedly

Fix: 1. Check if the app has any volume settings that may be overriding your device settings. Open the app and navigate to settings to see if the... ⇲

Audio issue

Split volume function not maintained

Fix: 1. Check the app settings to see if there is an option to save or maintain split volume settings. 2. If the app does not have this feature,... ⇲

Crackling noises with iPhone 15 pro

Fix: 1. Check if the crackling noise occurs with other audio sources. If it does, the issue may be with the iPhone itself. 2. Ensure that the app... ⇲

Network issue

AB Remote times out and disconnects

Fix: 1. Check your iPhone's auto-lock settings by going to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app.... ⇲

Frequent disconnections from processors

Fix: 1. Ensure that your processors are fully charged and within range of your iPhone. 2. Forget the processor in Bluetooth settings and re-pair... ⇲

Compatibility issue

Inconsistent pairing with cochlear implants

Fix: 1. Ensure that your cochlear implant is fully charged and within range of your iPhone. 2. Try forgetting the cochlear implant device in Blue... ⇲

Inability to connect to multiple devices

Fix: 1. Check the app settings to see if there is an option to manage multiple devices. 2. If the app does not support multiple connections, cons... ⇲

Customization issue

Lack of sensitivity control slider

Fix: 1. Check the app settings to see if there are any hidden options for sensitivity control. 2. If no slider is available, consider using the v... ⇲

UI issue

Voiceover accessibility issues

Fix: 1. Ensure that VoiceOver is enabled on your iPhone by going to Settings > Accessibility > VoiceOver. 2. Check if the app has specific access... ⇲

Poor app design and functionality

Fix: 1. Familiarize yourself with the app's layout and features by exploring all menus and settings. 2. Use the app's help or tutorial section if... ⇲

Battery issue

AB Remote drains battery when phone sleeps

Fix: 1. Check the app's background app refresh settings by going to Settings > General > Background App Refresh and toggle it off for the AB Remo... ⇲

Updates issue