fix problems on City Brew Coffee [iphone]

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—— Run into issues on City Brew Coffee? Get help pending when official support gets back to you!

City Brew Coffee
Info:
company: City Brew
: https://www.incentivio.com/
: www.incentivio.com
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Payments issue

City Brew Coffee fails to save debit card information

Fix: Go to the app settings and ensure that you have enabled the option to save payment information. If it still fails, try deleting the app and... ⇲

No double points for gift card payments

Fix: Check if there are any specific promotions that allow for double points on certain payment methods. If not, consider using a different payme... ⇲

Cannot stack gift cards

Fix: Use one gift card per transaction and keep track of the remaining balances. Plan your purchases accordingly to maximize the use of your gift... ⇲

Cannot transfer multiple gift cards to one card

Fix: Use each gift card separately for different transactions. Keep track of the balances to ensure you can use them effectively without needing... ⇲

Promotions not applied correctly

Fix: Before finalizing your order, review the promotion details to ensure they apply to your items. If they do, try restarting the app and re-ent... ⇲
 
UI issue

Gift card payment is on a separate screen from rewards

Fix: When making a purchase, complete the gift card payment first, then navigate back to the rewards section to apply any rewards you have. This... ⇲

Cannot view menu when stores are closed

Fix: Check if the app has a 'menu' or 'browse' feature that allows you to view items even when the store is closed. If not, consider visiting the... ⇲

Order button disappears when trying to place an order

Fix: Try refreshing the app or logging out and back in. Ensure that your app is updated to the latest version, as bugs may be fixed in updates.... ⇲

Order not fully displayed on screen

Fix: Try rotating your device or adjusting the screen zoom settings to see if the order details become visible. Also, check if there is a scroll... ⇲

Reorder function is confusing and inefficient

Fix: Familiarize yourself with the reorder process by reviewing any available tutorials or help sections within the app. This can help clarify th... ⇲
 
Customization issue

Cannot change name to a silly option

Fix: If the app allows for name changes, try using a more standard name format. If it does not allow silly options, consider using a nickname tha... ⇲
 
Loading issue

Order submission fails

Fix: Check your internet connection to ensure it is stable. If the connection is weak, try switching to a different network or resetting your rou... ⇲
 
Bugs issue

City Brew Coffee has multiple bugs

Fix: Ensure that you are using the latest version of the app. Check the app store for updates and install them to fix known bugs. OR If you en... ⇲
 
Login issue

City Brew Coffee fails to recognize email or password

Fix: Double-check that you are entering the correct email and password. Ensure that Caps Lock is not on and that there are no extra spaces. OR... ⇲
 
Support issue

Poor management at corporate office

Fix: While this issue cannot be directly resolved through the app, consider providing feedback through the app's feedback feature to express your... ⇲
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 what users are saying
Good experience
92.0%

Bad experience
4.7%

Neutral
3.3%

~ from our NLP analysis of 1,006 combined software ratings.

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 Private Data City Brew Coffee collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics