fix problems on YUNMAI [iphone]

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—— Run into issues on YUNMAI? Get help pending when official support gets back to you!

YUNMAI
Info:
company: ZHUHAI YUNMAI TECHNOLOGY CO., LTD.
: https://yunmaiglobal.com
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Registration issue
App requires account registration

Fix: 1. If you prefer not to register, check if there is a guest mode or a way to use the app without creating an account. Some apps offer limite... »»
 
Updates issue
Data loss after updates

Fix: 1. Before updating the app, back up your data. Check if the app has an export feature to save your data to a file or another app. 2. After... »»
 
Bugs issue
Poor historical data tracking

Fix: 1. Check the app settings to see if there are options to customize how historical data is displayed or tracked. 2. Use the export feature (... »»
Inability to track body fat weight

Fix: 1. Ensure that your scale supports body fat measurement. If it does, check the app settings to enable this feature. 2. If the scale does no... »»
Multiple users cause data confusion

Fix: 1. If the app allows, create separate user profiles for each person using the scale. This can help keep data organized. 2. If profiles are... »»
Bugs in activity tracking features

Fix: 1. Ensure the app is updated to the latest version, as updates often fix bugs. 2. Clear the app's cache by deleting and reinstalling it to... »»
 
Syncing issue
App does not sync properly with scale

Fix: 1. Ensure Bluetooth is enabled on your iPhone and that the scale is within range. 2. Try disconnecting and reconnecting the scale in the ap... »»
App fails to transfer data to Apple Health

Fix: 1. Ensure that you have granted the YUNMAI app permission to access Apple Health. Go to Settings > Health > Data Access & Devices, and check... »»
 
Ads issue
Ads disrupt user experience

Fix: 1. Check if there is a premium version of the app available for purchase that removes ads. 2. If not, consider using the app during times w... »»
 
Account issue
No password reset option

Fix: 1. If you forget your password, check if there is a 'Forgot Password' link on the login screen. If available, follow the prompts to reset yo... »»
 
Security issue
App does not time out

Fix: 1. Check the app settings for any options related to session timeouts or inactivity. Adjust these settings if available. 2. If there are no... »»
 
Customization issue
Limited graphing capabilities

Fix: 1. Use the export feature to download your data and create graphs using spreadsheet software like Excel or Google Sheets, which offer more a... »»
 
Compatibility issue
App only supports one device

Fix: 1. If you need to use the app on multiple devices, consider logging out of one device before logging into another. 2. Check if the app has... »»
 
UI issue
Undismissable pop-up messages

Fix: 1. Check if there is an option in the app settings to disable notifications or pop-ups. 2. If the pop-ups are related to ads, consider usin... »»
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 what users are saying
Bad experience
69.3%

Good experience
24.1%

Neutral
6.6%

~ from our NLP analysis of 365 combined software ratings.

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 Private Data YUNMAI collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics