fix problems on Sennheiser Hearing Test [iphone]

—— Run into issues on Sennheiser Hearing Test? Get help pending when official support gets back to you!

Sennheiser Hearing Test

Info:

company: Sonova Consumer Hearing GmbH

: https://www.sennheiser-hearing.com/support/

: www.sennheiser-hearing.com

Chat with our AI-based Sennheiser Hearing Test Support

🛠️ Common Sennheiser Hearing Test Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Different results with AirPods vs EarPods

Fix: Ensure that you are using the same type of headphones (either AirPods or EarPods) consistently during the hearing test. This will help maint... ⇲

Bluetooth connection issues

Fix: Reset your Bluetooth connection by turning Bluetooth off and on again. Go to Settings > Bluetooth, toggle the switch off, wait a few seconds... ⇲

Network issue

Unable to connect to the internet

Fix: Check your Wi-Fi or cellular data connection. Ensure that your iPhone is connected to a stable internet source. You can do this by going to... ⇲

UI issue

No Apple Health option displayed

Fix: Ensure that you have granted the Sennheiser Hearing Test app permission to access Apple Health. Go to Settings > Privacy > Health, find the... ⇲

Bugs issue

Results based more on initial questions than actual test

Fix: To improve the accuracy of your results, ensure that you answer the initial questions as honestly and accurately as possible. The app uses t... ⇲

Compatibility issue

Useless app for some users

Fix: If you find the app unhelpful, consider using it in conjunction with other hearing assessment tools or apps to compare results and gain a be... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.7%

Bad experience

9.3%

Neutral

7.0%

~ from our NLP analysis of 43 combined software ratings.

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Private Data Sennheiser Hearing Test collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics