fix problems on Centivo [iphone]

—— Run into issues on Centivo? Get help pending when official support gets back to you!

Centivo

Info:

company: Centivo

: https://www.centivo.com/contact-us

: www.centivo.com

Chat with our AI-based Centivo Support

🛠️ Common Centivo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks information for non-subscribers

Fix: Check the app's FAQ or help section for any publicly available information. Sometimes, apps provide limited access to certain features or in... ⇲

Deductible progress not visible

Fix: Ensure that you are logged into your account correctly. Sometimes, logging out and back in can refresh the data and display your deductible... ⇲

Centivo frequently logs users out

Fix: Check your device settings to ensure that the app has permission to run in the background. Go to Settings > General > Background App Refresh... ⇲

Requires login each time

Fix: Check if the 'Remember Me' or 'Stay Logged In' option is enabled during login. If not, make sure to select it before logging in to avoid hav... ⇲

UI issue

Search bar hides at the top of the screen

Fix: Try rotating your device to landscape mode. Sometimes, the layout adjusts and the search bar may become visible. If this does not work, chec... ⇲

Freezing issue

Centivo freezes on startup

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Centivo app off the scr... ⇲

Bugs issue

Many features do not work

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for Centivo, and check for any available updates.... ⇲

Overall full of bugs

Fix: Regularly check for updates in the App Store, as developers often release patches to fix bugs. Keeping the app updated can significantly imp... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

72.0%

Bad experience

26.0%

Neutral

2.0%

~ from our NLP analysis of 50 combined software ratings.

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Private Data Centivo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
- Diagnostics