fix problems on VNTG [iphone]

—— Run into issues on VNTG? Get help pending when official support gets back to you!

VNTG: Vintage Photo Editor

Info:

company: VNTG Hub LLC

: https://help.vntg.app

: www.vntg.app

Chat with our AI-based VNTG Support

🛠️ Common VNTG Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

VNTG crashes during editing

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

In-app purchases are excessive

Fix: 1. Review the app's features and determine which in-app purchases are essential for your use. Consider using the app without purchasing addi... ⇲

Settings issue

Automatic filters applied without option to disable

Fix: 1. Check the app settings for any options related to filters. Go to Settings within the app and look for a section on filters or editing pre... ⇲

UI issue

Difficulties scrolling through camera roll

Fix: 1. Ensure that the app has permission to access your camera roll. Go to Settings > Privacy > Photos and check if VNTG is allowed access. 2.... ⇲

Confusing new interface

Fix: 1. Take some time to explore the app's interface. Familiarize yourself with the layout and available tools. 2. Look for any tutorial or hel... ⇲

Difficulty selecting photos in gallery

Fix: 1. Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos and check if VNTG is allowed access. 2. Try... ⇲

Customization issue

Limited resizing options for photos

Fix: 1. Explore the app's editing tools to see if there are any hidden resizing options. Look for a crop tool or aspect ratio settings. 2. If re... ⇲

Inability to rotate images

Fix: 1. Check the editing tools within the app to see if there is a rotate option available. Look for a crop tool that may include rotation featu... ⇲

No option for landscape or portrait frames

Fix: 1. Explore the app's frame options thoroughly to see if there are any hidden settings for frame orientation. 2. If the app does not support... ⇲

Bugs issue

Blurry images in Polaroid frames

Fix: 1. Ensure that the original image quality is high before applying the Polaroid frame. Use high-resolution images to avoid blurriness. 2. Ch... ⇲

Payments issue

Issues with payment processing

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can cause payment processing issues. 2. Verify that your paymen... ⇲

Video issue

Lack of high-resolution images

Fix: 1. Ensure that you are using high-resolution images as your source files. Check the settings in the app to see if there are options for expo... ⇲

Notifications issue

Delayed shipping notifications

Fix: 1. Check your app settings to ensure that notifications are enabled. Go to Settings > Notifications > VNTG and make sure notifications are a... ⇲

Updates issue

Limited free features after updates

Fix: 1. Review the app's current features and determine if the free version still meets your needs. If not, consider budgeting for in-app purchas... ⇲

Uploads issue