fix problems on Elephant Trax [iphone]

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—— Run into issues on Elephant Trax? Get help pending when official support gets back to you!

Elephant Trax
Info:
company: Thought Spawn LLC
: https://www.elephant-trax.com/#contact
: www.elephant-trax.com
Chat with our AI-based Elephant Trax Support
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Uploads issue

Cannot upload photos from phone gallery

Fix: 1. Check Permissions: Go to your iPhone Settings > Privacy > Photos. Find Elephant Trax and ensure it has permission to access your photos.... ⇲
 
Updates issue

Lost photos after app updates

Fix: 1. Check App Storage: Sometimes, photos may not be lost but hidden. Open Elephant Trax and check if there is a 'Recently Deleted' or 'Archiv... ⇲
 
Messages issue

Error messages when scanning stickers

Fix: 1. Clean Camera Lens: Ensure that your iPhone camera lens is clean and free from obstructions. Wipe it gently with a soft cloth. 2. Check L... ⇲
 
Support issue

Customer service response issues

Fix: 1. Use In-App Help: Check if Elephant Trax has an in-app help or FAQ section that might address your concerns without needing to contact cus... ⇲
 
Slow issue

Slow performance

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free up space, which can improve app p... ⇲
 
Glitches issue

Glitchy interface

Fix: 1. Update the App: Ensure you have the latest version of Elephant Trax, as updates often fix bugs and glitches. 2. Clear Cache: Offload the... ⇲
 
Syncing issue

Keywords and assignments get lost

Fix: 1. Regularly Save Progress: Make it a habit to save your work frequently within the app to avoid losing data. 2. Check for Updates: Ensure... ⇲
 
Customization issue

Limited sharing options

Fix: 1. Use Third-Party Apps: Consider using third-party apps to share content. For example, you can take screenshots and share them via messagin... ⇲
 
Privacy issue

Privacy concerns with data storage

Fix: 1. Review Privacy Settings: Go to the app settings and review what data is being collected. Adjust settings to limit data sharing if possibl... ⇲
 
UI issue

Inability to browse contents of boxes easily

Fix: 1. Use Search Function: If available, use the search function to quickly find items within boxes. 2. Organize Content: Consider organizing... ⇲

Not user-friendly for multiple users

Fix: 1. Create User Profiles: If the app allows, create separate user profiles for each user to manage their own data. 2. Use Shared Folders: If... ⇲
 
Search issue

Search function is not intuitive

Fix: 1. Familiarize with Search Features: Spend some time exploring the search options available in the app. Look for filters or advanced search... ⇲

Wild card search not available

Fix: 1. Use Alternative Search Methods: Instead of wild card searches, try using specific keywords or phrases that closely match what you are loo... ⇲
 
Camera issue

Camera does not stay open

Fix: 1. Restart the App: Close Elephant Trax completely and reopen it to reset the camera function. 2. Check Permissions: Go to Settings > Priva... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.1%

Bad experience
18.1%

Neutral
4.9%

~ from our NLP analysis of 288 combined software ratings.

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 Private Data Elephant Trax collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. 1 Year Premium Access: $11.99 $11.99 ($.99/mo) for 1 Year per user.
  2. 1 Month Premium Access: $1.99 Access to all premium features.
  3. 1 Month: $2.99 $2.99 / mo per user
  4. 12 Months: $23.99 $1.99 / mo per user
  5. 60 Qr Codes: $12.00 Get 60 Soft Qr Codes.
  6. 20 Qr Codes: $4.99 Get Soft Qr Codes.
  7. 40 Qr Codes: $8.99 Get 40 Soft Qr Codes.
  8. 160 Qr Codes: $24.00 Get 160 Soft Qr Codes.
  9. 120 Qr Codes: $18.00 Get 120 Soft Qr Codes.
  10. 100 Qr Codes: $16.49 Get 100 Soft Qr Codes.