fix problems on Storyline Online [iphone]

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—— Run into issues on Storyline Online? Get help pending when official support gets back to you!

Storyline Online
Info:
company: SAG-AFTRA Foundation
: http://sagaftra.foundation
: storylineonline.net
Chat with our AI-based Storyline Online Support
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Video issue

No captions available on SchoolTube

Fix: 1. Check if the video you are trying to watch has captions available. Not all videos on SchoolTube may have captions. 2. Look for a setting... ⇲
 
Crashes issue

Storyline Online exits unexpectedly

Fix: 1. Make sure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If it's low, delete... ⇲
 
Audio issue

Sound issues

Fix: 1. Check the volume settings on your iPhone. Use the volume buttons on the side of your device to increase the volume. 2. Ensure that the m... ⇲

Volume issues

Fix: 1. Check the volume settings on your iPhone and ensure the mute switch is off. 2. Go to Settings > Sounds & Haptics and adjust the volume s... ⇲
 
Compatibility issue

Inconsistent performance on devices

Fix: 1. Ensure that all devices are running the latest version of iOS and the Storyline Online app. Update as necessary. 2. Restart the devices... ⇲

Storyline Online does not work on iPhone or iPad

Fix: 1. Ensure that your device is compatible with the app. Check the App Store for compatibility information. 2. Update your iOS to the latest... ⇲

Storyline Online does not support Apple TV

Fix: 1. Use AirPlay to stream content from your iPhone to your Apple TV. Open the app, select the video, and tap the AirPlay icon to choose your... ⇲
 
UI issue

Redirects to SchoolTube website

Fix: 1. Check the app settings to see if there is an option to disable redirects. 2. If the app is designed to redirect to SchoolTube for certai... ⇲
 
Permissions issue

Limited book access

Fix: 1. Check for any updates to the app that may include new book titles. Go to the App Store and see if an update is available. 2. Explore the... ⇲
 
Freezing issue

Storyline Online freezes while watching

Fix: 1. Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary files if needed. 2. Close... ⇲
 
Support issue

No feedback option available

Fix: 1. Look for a help or support section within the app that may provide alternative ways to give feedback. 2. Check the app's website for con... ⇲
 
Syncing issue

Books disappear after leaving

Fix: 1. Ensure you are logged into the app with the same account each time you use it. 2. Check if there is a 'recently viewed' or 'saved' secti... ⇲
 
Customization issue

Limited Spanish story options

Fix: 1. Explore the app's settings or library to see if there are filters for language options. 2. Check for updates to the app that may include... ⇲
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 what users are saying
Good experience
85.6%

Bad experience
10.6%

Neutral
3.9%

~ from our NLP analysis of 180 combined software ratings.

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 Private Data Storyline Online collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.