fix problems on Video Maker & Editor [iphone]

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—— Run into issues on Video Maker & Editor? Get help pending when official support gets back to you!

Video Maker & Editor: Dizzi AI
Info:
company: IRONTECH LIMITED
: http://irontech.mobi/support
: irontech.mobi
Chat with our AI-based Video Maker & Editor Support
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Camera issue

face tracking feature unreliable

Fix: 1. Ensure you are in a well-lit environment, as poor lighting can affect face tracking accuracy. 2. Make sure your face is clearly visible... ⇲
 
Uploads issue

uploading videos gets stuck

Fix: 1. Check your internet connection. A weak connection can cause uploads to stall. Try switching to a different Wi-Fi network or using cellula... ⇲

no option for single video uploads

Fix: 1. Check if the app allows batch uploads and see if you can upload multiple videos at once instead of one at a time. 2. Use a different app... ⇲
 
Payments issue

limited free features

Fix: 1. Explore the app thoroughly to ensure you are utilizing all available free features. Sometimes, features may be hidden or not immediately... ⇲

subscription required for music

Fix: 1. Use royalty-free music from other sources. Websites like Free Music Archive or YouTube Audio Library offer free music that can be downloa... ⇲

subscription auto-renewal issues

Fix: 1. Manage your subscription through your iPhone settings. Go to Settings > [Your Name] > Subscriptions, and select Dizzi AI to adjust your a... ⇲
 
Updates issue

removal of popular effects

Fix: 1. Explore the app for any new effects that may have replaced the popular ones. Sometimes, updates introduce new features that can be just a... ⇲

difficult navigation after updates

Fix: 1. Familiarize yourself with the new layout by exploring the app's menus and features. 2. Look for any tutorial or help sections within the... ⇲
 
Video issue

poor chroma key performance

Fix: 1. Ensure you have a solid color background that is evenly lit. Avoid shadows and wrinkles in the background to improve chroma key performan... ⇲

inconsistent filter quality

Fix: 1. Test filters on different video clips to see if the inconsistency is related to specific footage. 2. Adjust the video settings (brightne... ⇲
 
Slow issue

excessive processing time for effects

Fix: 1. Limit the number of effects applied to a single video to reduce processing time. 2. Try processing videos in smaller segments rather tha... ⇲
 
Audio issue

no real-time music during recording

Fix: 1. Use an external music player to play music while recording. This can be done by using headphones to listen to the music while recording y... ⇲
 
Privacy issue

data tracking concerns

Fix: 1. Review the app's privacy settings to see what data is being collected and adjust your preferences accordingly. 2. Limit the app's permis... ⇲
 
Customization issue

lack of customization for effects duration

Fix: 1. Check if there are any settings within the app that allow you to adjust the duration of effects. 2. Use video editing techniques to cut... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.6%

Bad experience
5.4%

Neutral
3.0%

~ from our NLP analysis of 22,680 combined software ratings.

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 Private Data Video Maker & Editor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content

  Cost of Subscriptions
  1. Dizzi Premium for 1 week: $4.99 Unlock ALL Dizzi premium tools for 1 week
  2. Dizzi Weekly Premium: $7.99 Premium effects for your stories
  3. Premium Dizzi Effects - 1 Week: $4.99 Weekly access to ALL tools
  4. ALL-IN-ONE AI Video Editor: $5.99 Unlock all WOWy effects & PRO-level tools!
  5. Dizzi 1-week Premium: $7.99 Weekly access to ALL effects
  6. Dizzi Premium - 1 week: $4.99 Access ALL premium tools, effects and presets
  7. Dizzi Premium - 1 year: $35.99 Access ALL Dizzi premium tools for 1 year
  8. Dizzi Premium - 1 week: $4.99 7-day access to ALL effects
  9. Dizzi 1-week Premium Access: $4.99 Unlimited access to ALL effects for 7 days
  10. Dizzi Yearly Premium Special: $14.99 1-year access to Premium effects