fix problems on Itaú Empresas [iphone]

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—— Run into issues on Itaú Empresas? Get help pending when official support gets back to you!

Itaú Empresas: Conta PJ
Info:
company: Itaú Unibanco S.A.
: http://www.itau.com.br/atendimento-empresas/
: www.itau.com.br
Chat with our AI-based Itaú Empresas Support
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Bugs issue

frequent bugs and errors

Fix: 1. Update the app: Regular updates often fix bugs. Check the App Store for any available updates for Itaú Empresas. OR 2. Clear app data:... ⇲
 
Crashes issue

Itaú Empresas crashes on Face ID page

Fix: 1. Disable Face ID for the app: Go to Settings > Face ID & Passcode, and disable Face ID for Itaú Empresas. Try logging in with your passwor... ⇲
 
Security issue

inability to authorize transactions

Fix: 1. Check your internet connection: Ensure you have a stable connection. Try switching between Wi-Fi and mobile data. OR 2. Log out and lo... ⇲
 
Compatibility issue

limited functionality compared to desktop

Fix: 1. Familiarize yourself with the app: Review the app's user guide or help section to understand its features better. Some functions may be a... ⇲

Itaú Empresas does not work on older devices

Fix: 1. Check compatibility: Ensure your device meets the app's minimum requirements. This information can usually be found in the App Store desc... ⇲

lack of Touch ID support

Fix: 1. Enable Touch ID: Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the app. If it’s not listed, the app may no... ⇲
 
Payments issue

issues with payment confirmations

Fix: 1. Check your transaction history: Go to the app's transaction history to see if the payment was processed despite not receiving a confirmat... ⇲

inability to pay certain taxes

Fix: 1. Verify tax payment options: Check if the specific tax payment is supported by the app. This information can usually be found in the app's... ⇲
 
UI issue

interface is outdated

Fix: 1. Provide feedback through the app: While you cannot contact support, you can often find a feedback option within the app to suggest improv... ⇲
 
Support issue

no support response for issues

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website for common issues and solutions. OR 2. Use... ⇲
 
Features issue

missing features for business transactions

Fix: 1. Review the app's features: Check the app's help section to see if the features you need are available but perhaps not immediately visible... ⇲
 
Performance issue

inconsistent performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe away any apps running in the... ⇲
 
Installation issue

reinstallation does not resolve issues

Fix: 1. Clear device cache: Sometimes, issues persist due to device cache. Go to Settings > General > iPhone Storage, find the app, and delete it... ⇲
 
Loading issue

infinite loading times

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
9.3%

Neutral
2.5%

~ from our NLP analysis of 1,899 combined software ratings.

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 Private Data Itaú Empresas collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics