fix problems on Mewatch [iphone]

—— Run into issues on Mewatch? Get help pending when official support gets back to you!

mewatch - Video | Movies | TV

Info:

company: Mediacorp Pte Ltd

: http://www.mewatch.sg/help

: www.mewatch.sg

Chat with our AI-based mewatch Support

🛠️ Common mewatch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

mewatch hangs

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

poor picture resolution

Fix: 1. Check your internet connection: Poor resolution can be due to a slow or unstable internet connection. Run a speed test to ensure you have... ⇲

Video issue

bogus HDCP issues

Fix: 1. Check your HDMI connection: If you're using an HDMI adapter, ensure it is securely connected to both your iPhone and the TV. Try using a... ⇲

video playback issues after updates

Fix: 1. Restart the app: Close mewatch and reopen it to see if playback issues persist after an update. 2. Clear app cache: Go to Settings > Gene... ⇲

no autoplay for next episode

Fix: 1. Check app settings: Open mewatch and navigate to settings to see if there is an option for 'Autoplay' or 'Next Episode' and enable it if... ⇲

UI issue

inconsistent UI across devices

Fix: 1. Familiarize yourself with the UI: Take time to explore the app on each device to understand the differences. This can help you navigate m... ⇲

Crashes issue

unstable app

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find mewatch, and select 'Offload App'. This will clear the cache without del... ⇲

mewatch crashes

Fix: 1. Update the app: Go to the App Store and check for updates for mewatch. Installing the latest version can fix bugs causing crashes. 2. Res... ⇲

Customization issue

color tones difficult for colorblind users

Fix: 1. Adjust device settings: Go to Settings > Accessibility > Display & Text Size, and enable 'Color Filters'. Choose a filter that best suits... ⇲

frequent login required

Fix: 1. Check app settings: Open mewatch and navigate to settings. Look for an option related to 'Stay logged in' or 'Remember me' and ensure it... ⇲

Freezing issue

freezing during live TV

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If using Wi-Fi, try moving closer to the router or switchin... ⇲

Ads issue

ads replaying infinitely

Fix: 1. Restart the app: Close mewatch and reopen it to see if the ad issue resolves itself. 2. Clear app cache: Go to Settings > General > iPhon... ⇲

ads interrupting content

Fix: 1. Check for ad settings: Some apps allow you to adjust ad preferences in settings. Look for options to minimize interruptions. 2. Restart t... ⇲

Downloads issue

offline viewing not available

Fix: 1. Check for updates: Ensure you are using the latest version of mewatch, as offline viewing features may be added in updates. 2. Explore al... ⇲

Slow issue

slow video start times

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. If it's slow, consider switching... ⇲

Compatibility issue

cannot play video overseas

Fix: 1. Check for region restrictions: Some content may be restricted based on your location. Use a VPN service to change your IP address to a lo... ⇲

Loading issue

videos not loading

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If using Wi-Fi, try switching to mobile data or vice versa.... ⇲

Payments issue

subscription issues

Fix: 1. Check your payment method: Go to Settings > [your name] > Subscriptions, and ensure your payment method is valid and up to date. 2. Re-lo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

61.0%

Good experience

28.8%

Neutral

10.2%

~ from our NLP analysis of 59 combined software ratings.

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Private Data mewatch collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

meWATCH: $22.99 meWATCH Prime – 3 Months Subscription