—— Run into issues on ParkSFO? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are logged into the app with the same account you used to make the reservation. If you are logged in, try logging out and th... ⇲
Fix: After entering a coupon code, ensure you confirm or save the coupon before navigating away from the page. Look for a 'Save' or 'Apply' butto... ⇲
Fix: Check the app's settings or help section for any available user guides or FAQs. If these are not available, consider looking for online tuto... ⇲
Fix: If the app does not allow you to save a credit card, you can manually enter your credit card information each time you make a reservation. M... ⇲
Fix: If Apple Pay is not supported, you can use a credit or debit card instead. Make sure to have your card ready when making a reservation. OR... ⇲
Fix: If you missed the check-in window, check if the app allows you to modify your reservation. If so, you may be able to adjust your reservation... ⇲
Fix: If you cannot submit a ticket, try checking the app's settings for an option to update your email address directly. Some apps allow users to... ⇲
Fix: Ensure that you are using the same account credentials for both the app and the website. If you have multiple accounts, this could cause dis... ⇲
Fix: If the reservation feature is not working properly, try logging out and back into the app to refresh the connection. Also, ensure that the a... ⇲
Fix: If the elevators are not functioning, look for alternative routes such as stairs or escalators if available. Check for any signs or announce... ⇲
Fix: If the scanner is not working, try repositioning your phone or the QR code to ensure it is well-lit and clearly visible. Make sure there are... ⇲
Fix: Take note of the exit signs and their directions as you enter the facility. If you find them confusing, consider taking a photo of the layou... ⇲
Fix: Manually note your parking space number in a notes app or take a photo of it before leaving your vehicle. This can help you remember where y... ⇲
Fix: Check the app for any maps or directions to the shuttle bus station. If the app does not provide this information, look for signs in the par... ⇲