fix problems on Buffer [iphone]

​

—— Run into issues on Buffer? Get help pending when official support gets back to you!

Buffer: Plan & Schedule Posts
Info:
company: Buffer, Inc.
: https://support.buffer.com
: buffer.com
Chat with our AI-based Buffer Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Captions get messed up

Fix: 1. Before posting, double-check your captions for any special characters or emojis that may not be supported. 2. Try typing your captions di... ⇲

Inconsistent mobile and desktop interfaces

Fix: 1. Familiarize yourself with the features available on both platforms by reviewing Buffer's help documentation. 2. Use the mobile app for qu... ⇲

Too many taps required to share content

Fix: 1. Familiarize yourself with the app's shortcuts and features to streamline your sharing process. 2. Create a routine for sharing content th... ⇲
 
Video issue

Vertical videos stretch or condense

Fix: 1. Ensure that your video is in the correct aspect ratio before uploading. For vertical videos, the ideal aspect ratio is 9:16. 2. Use a vid... ⇲
 
Compatibility issue

No integration with Slack and Discord

Fix: 1. Use Buffer's email feature to send posts to your email, then manually share them in Slack or Discord. 2. Consider using a third-party aut... ⇲
 
Account issue

Account disappears after sign-in

Fix: 1. Ensure you are using the correct login credentials. If you have multiple accounts, verify that you are logging into the right one. 2. Cle... ⇲

Difficult to add multiple accounts

Fix: 1. Go to the settings in the Buffer app and look for the option to add accounts. Follow the prompts to link additional social media accounts... ⇲
 
Customization issue

Limited free version features

Fix: 1. Review the features available in the free version and prioritize the most important ones for your needs. 2. Consider upgrading to a paid... ⇲

Analytics not available for free version

Fix: 1. Use the analytics features available in the free version to track basic engagement metrics. 2. Consider upgrading to a paid plan if analy... ⇲

Inability to save hashtag sets

Fix: 1. Create a note in your notes app to store your frequently used hashtags for easy access. 2. Use a third-party app designed for managing ha... ⇲

Post limit in free version too low

Fix: 1. Prioritize your most important posts and schedule them strategically to make the most of the limited slots. 2. Consider upgrading to a pa... ⇲
 
Uploads issue

Scheduled posts do not post automatically

Fix: 1. Check your scheduled posts to ensure they are set for the correct time and date. 2. Verify that your social media accounts are properly c... ⇲

Limited GIF size for Twitter

Fix: 1. Use a GIF compression tool to reduce the size of your GIFs before uploading them to Buffer. 2. Consider using a different format, such as... ⇲
 
Syncing issue

Frequent need to reconnect Instagram

Fix: 1. Ensure that your Instagram account is set to a business account, as Buffer requires this for posting. 2. Regularly check your Instagram a... ⇲
 
Settings issue

Location tagging issues

Fix: 1. Ensure that location services are enabled for the Buffer app in your iPhone settings. Go to Settings > Privacy > Location Services and ch... ⇲
 
Privacy issue

Post privacy settings default to private

Fix: 1. Before scheduling a post, double-check the privacy settings within the Buffer app to ensure they are set to public. 2. Review your social... ⇲
 
Notifications issue

Bugs with scheduled post notifications

Fix: 1. Check your notification settings in the Buffer app and your iPhone settings to ensure notifications are enabled. 2. Restart the app and y... ⇲
 
Crashes issue

Buffer crashes when accessing analytics

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store and check for updates. 2. Clear the app's cache by uninstallin... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.1%

Bad experience
3.2%

Neutral
2.8%

~ from our NLP analysis of 30,435 combined software ratings.

 Switch to these Alternatives:
Hootsuite - Social Media Tools
Sprout Social
Hashtag Expert: AI Captions
Crowdfire
Boost App Social
Hashtag Generator Pro+
Linktree: Link in Bio Creator
Hookle: Social Media Manager
Skool Communities
Planable: Social Media Review

 Private Data Buffer collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro for 1 Month: $14.99 Simple and powerful social media scheduling
  2. Essentials - 1 Channel: $5.99 Get the most out of your creative.
  3. Essentials - 2 Channels: $11.99 Get the most out of your creative
  4. Essentials - 3 Channels: $17.99 Get the most out of your creative.
  5. Essentials - 4 Channels: $23.99 Get the most out of your creative.
  6. Pro for 1 Year: $144.99 Take your social sharing to the next level.
  7. Small Business for 1 Month: $99.99 Drive traffic, increase fan engagement.
  8. Essentials - 5 Channels: $29.99 Get the most out of your creative.
  9. Pro for 1 Month: $14.99 Take your social media to the next level
  10. Essentials - 6 Channels: $35.99 Get the most out of your creative.