—— Run into issues on Sổ Sức Khỏe điện Tử? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Unfortunately, the app does not currently support English. As a workaround, you can use a translation app on your phone to translate the tex... ⇲
Fix: Similar to the language support issue, you can use a translation app to help you understand the app's content. This will allow you to use th... ⇲
Fix: Since the app does not allow for language selection, you can try uninstalling and reinstalling the app to see if it prompts for a language s... ⇲
Fix: Ensure that you are entering all required information correctly during the registration process. Double-check for any typos or missing field... ⇲
Fix: Verify that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Check if you can manually update your vaccination records within the app. Look for an option to edit or add information in your profile sett... ⇲
Fix: Make sure your app is updated to the latest version. Go to the App Store, search for the app, and see if an update is available. Updates oft... ⇲
Fix: To free up space, consider deleting unused apps or files on your device. You can also check the app's storage usage in your iPhone settings... ⇲
Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or settings that a... ⇲
Fix: Check if there is an option within the app settings to enable QR code display. If not, you may need to manually enter information instead of... ⇲
Fix: Look for an option in the app to edit your personal information. Make sure to update any incorrect details to ensure your records are accura... ⇲
Fix: Familiarize yourself with the app's layout and features. Sometimes, spending more time with the app can help you navigate it more efficientl... ⇲
Fix: Regularly check the App Store for updates to ensure you have the latest version of the app. Developers may release updates that address issu... ⇲
Fix: If you encounter an automated response, try to ask your question in a different way or use keywords that may trigger a more relevant respons... ⇲
Fix: If customer support is unresponsive, try reaching out through different channels, such as social media or community forums, where other user... ⇲