fix problems on Fictio [iphone]

—— Run into issues on Fictio? Get help pending when official support gets back to you!

Fictio - Good Novels, Stories

Info:

company: NovelMonkey Co., Limited

: https://www.fictioapp.com

: www.fictioapp.com

Chat with our AI-based Fictio Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

No cancellation option for subscriptions

Fix: To cancel your subscription, go to your iPhone's Settings. Tap on your name at the top, then select 'Subscriptions'. Find the Fictio subscri... »»

Frequent app crashes

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if Ficti... »»

Screen issue

Black screen on app launch

Fix: If you encounter a black screen when launching the app, try force quitting the app. Swipe up from the bottom of the screen (or double-click... »»

Payments issue

High subscription fees

Fix: Consider checking if there are any promotional offers or discounts available for new users. Sometimes, apps offer lower rates for the first... »»

Inaccessible content after payment

Fix: If you've paid for content but cannot access it, first try logging out of your account and then logging back in. This can refresh your accou... »»

Incorrect billing amounts

Fix: Check your subscription details in the App Store. Go to Settings > [Your Name] > Subscriptions and verify the billing amount listed there. I... »»

Missing purchased coins

Fix: If you have purchased coins but they are not showing up, try logging out of your account and then logging back in. This can sometimes refres... »»

Overcharging for yearly subscriptions

Fix: Verify the subscription details in your account settings to ensure you are aware of the correct pricing. Go to Settings > [Your Name] > Subs... »»

Lack of refund processing

Fix: If you are seeking a refund, go to the App Store, find your purchase history, and select the item you want a refund for. Tap 'Report a Probl... »»

Support issue

Delayed or no customer support responses

Fix: While waiting for a response, check the app's FAQ or help section for common issues and solutions. Many times, you can find answers to your... »»

UI issue

Poor editing in stories

Fix: If you encounter poorly edited stories, consider providing feedback directly through the app if there is an option to do so. This can help t... »»

Account issue

Limited access to stories

Fix: If you find that your access to stories is limited, check if there are any filters or settings within the app that restrict content visibili... »»

Unclear subscription terms

Fix: To clarify subscription terms, check the app's settings or help section for detailed information about the subscription model, including bil... »»

Loading issue

App fails to load

Fix: If the app fails to load, first ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if that r... »»

Bugs issue

Inconsistent story endings

Fix: If you notice inconsistent endings in stories, consider checking for updates to the app, as developers may release patches to address such i... »»

Gameplay issue

Insufficient in-app currency rewards

Fix: If you feel that the in-app currency rewards are insufficient, check if there are any daily bonuses or promotional events that you might be... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.2%

Neutral

3.7%

Bad experience

3.1%

~ from our NLP analysis of 162 combined software ratings.

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Private Data Fictio collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

1000 Monedas: $9.99 1000 Monedas
2000 Monedas: $19.99 2000 Monedas
3000 Monedas: $29.99 3000 Monedas
Premium - Yearly Plan: $99.99 Premium - Yearly Plan
Unlimited quarterly plan: $49.99 All stories free to read
Premium Pro - Yearly Plan: $199.99 Unlimited reading
5000 Monedas: $49.99 5000 Monedas
4000 Monedas: $39.99 4000 Monedas
Premium Pro - Quarterly Plan: $99.99 Unlimited reading
500 Monedas: $4.99 500 Monedas