fix problems on Shouqi Ride-hailing APP [iphone]

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—— Run into issues on Shouqi Ride-hailing APP? Get help pending when official support gets back to you!

Shouqi Ride-hailing APP
Info:
company: 首约科技(北京)有限公司
: http://images.01zhuanche.com/frontapp/index/index.html
: www.01zhuanche.com
Chat with our AI-based Shouqi Ride-hailing APP Support
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Payments issue

High prices compared to competitors

Fix: Compare prices with other ride-hailing apps in your area. If Shouqi is consistently higher, consider using alternative apps for your rides.... ⇲

Difficult to find payment options

Fix: Explore the app's settings or account section to locate payment options. Look for sections labeled 'Payment', 'Wallet', or 'Account' to find... ⇲

Mandatory recharge before using balance

Fix: Review the app's payment policy to understand why a recharge is necessary. If you have questions, refer to the help section for clarificatio... ⇲

Inability to issue paper invoices

Fix: Check the app's settings or help section to see if there is an option to request an invoice electronically, which you can print yourself.... ⇲
 
Compatibility issue

Shouqi Ride-hailing APP only available in Chinese

Fix: Use a translation app to help you understand the app's interface. You can also look for online forums or communities where users share tips... ⇲
 
Customization issue

Inaccurate English translations

Fix: If you encounter inaccurate translations, use a translation app to verify the meaning of important messages or instructions within the app.... ⇲

No option to switch back to Chinese

Fix: If you accidentally switched the language, try uninstalling and reinstalling the app. This may reset the language settings to default. OR... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Shouqi, and check for updates. If an update is availa... ⇲
 
Slow issue

Slow response times

Fix: If you experience slow response times, try using the app during off-peak hours when there may be less traffic on the servers. OR Clear yo... ⇲
 
Bugs issue

Inaccurate map navigation

Fix: Ensure that your device's GPS is enabled and functioning properly. Go to Settings > Privacy > Location Services and make sure it's turned on... ⇲

Drivers often exceed speed limits

Fix: If you feel unsafe due to speeding, you can report the driver through the app's feedback or rating system after your ride. OR Consider us... ⇲

Unclear cancellation reasons

Fix: Before canceling a ride, review the app's cancellation policy in the help section to understand potential fees or reasons for cancellation.... ⇲

Drivers do not confirm pickup locations

Fix: When requesting a ride, ensure that you clearly set your pickup location on the map. You can also add notes for the driver to clarify your l... ⇲
 
Messages issue

Verification codes not received

Fix: Check your phone's signal and ensure that you have a stable connection. If you still don't receive the code, try restarting your phone and r... ⇲
 
Updates issue

Frequent updates without user control

Fix: Turn off automatic updates for the app by going to Settings > App Store and toggling off 'App Updates'. This way, you can control when to up... ⇲
 
Account issue

Unreliable account migration process

Fix: Before migrating your account, ensure that you have all necessary information backed up, such as ride history and payment methods, to avoid... ⇲
 
Discriminatory issue

Discriminatory towards non-Chinese speakers

Fix: If you encounter issues due to language barriers, try using a translation app to communicate your needs clearly within the app. OR Seek o... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
57.1%

Bad experience
40.3%

Neutral
2.6%

~ from our NLP analysis of 77 combined software ratings.

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 Private Data Shouqi Ride-hailing APP collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • Usage Data
    • Diagnostics