fix problems on YuppTV [iphone]

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—— Run into issues on YuppTV? Get help pending when official support gets back to you!

YuppTV - Live TV & Movies
Info:
company: Yupptv USA, Inc.
: http://www.yupptv.com/Contact.aspx
: www.yupptv.com
Chat with our AI-based YuppTV Support
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Ads issue

Inability to skip ads

Fix: Familiarize yourself with the app's ad policies. Some apps do not allow skipping ads, but you can provide feedback through the app's feedbac... ⇲

Long advertisements before programs

Fix: Try to time your viewing to start a few minutes after the scheduled program time to skip the ads at the beginning. OR Look for content th... ⇲

Repetitive ads

Fix: If you notice the same ads repeatedly, try clearing the app's cache or reinstalling the app to reset ad preferences. OR Consider providin... ⇲
 
Support issue

Customer support is unresponsive

Fix: Utilize the FAQ section of the YuppTV website or app for common issues and troubleshooting tips. This can often provide quicker solutions th... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for YuppTV, and check for updates. Updating can fix bugs... ⇲
 
Login issue

YuppTV signs out frequently

Fix: Check your internet connection. A weak or unstable connection can cause the app to sign out. Ensure you have a strong Wi-Fi or cellular sign... ⇲
 
Account issue

No option to cancel subscription online

Fix: Check your subscription settings in the App Store. Go to Settings > [your name] > Subscriptions, and see if you can manage your YuppTV subsc... ⇲
 
Payments issue

Auto-renewal without consent

Fix: Review your subscription settings in the App Store to disable auto-renewal. Go to Settings > [your name] > Subscriptions and turn off auto-r... ⇲
 
Compatibility issue

Limited channel availability

Fix: Explore the channel lineup on the YuppTV website to see if there are any packages that offer more channels. You may need to upgrade your sub... ⇲

No sports channels

Fix: Check if YuppTV offers any sports packages or add-ons that you can subscribe to for access to sports channels. OR Consider using other st... ⇲

Missing popular channels

Fix: Review the channel lineup on the YuppTV website to see if there are any packages that include the channels you want. OR Consider subscrib... ⇲
 
Video issue

Poor video quality

Fix: Check your internet speed. A slow connection can lead to poor video quality. Use a speed test app to ensure you have sufficient bandwidth.... ⇲
 
Performance issue

Inconsistent app performance

Fix: Close other apps running in the background to free up resources on your iPhone, which can improve YuppTV's performance. OR Restart your i... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's layout and features. Familiarizing yourself with the interface can help you navigate it more easily. O... ⇲
 
Updates issue

Lack of timely updates on channel changes

Fix: Follow YuppTV on social media or subscribe to their newsletter if available, as they may announce channel updates there. OR Regularly che... ⇲
 
Playback issue

Technical issues with playback

Fix: Ensure your app is updated to the latest version, as updates often fix playback issues. Check for updates in the App Store. OR Restart yo... ⇲

Inability to fast forward/rewind properly

Fix: Try pausing the video for a few seconds before attempting to fast forward or rewind, as this can sometimes help with playback controls. OR... ⇲
 
Security issue

No Touch ID functionality

Fix: Check the app settings to see if there is an option to enable Touch ID or Face ID for login. If not, this feature may not be supported yet.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
50.5%

Good experience
41.8%

Neutral
7.7%

~ from our NLP analysis of 1,580 combined software ratings.

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 Private Data YuppTV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. First Device Activation: $1.99 1 month First Device recurring subscription
  2. Second Device Activation: $2.99 1 month Second Device recurring subscription
  3. Third Device Activation: $2.99 1 month Third Device recurring subscription
  4. YuppFlix Subscription: $3.99 One month YuppFlix Subscription
  5. YuppFlix Subscription: $6.99 One month YuppFlix Subscription
  6. Fourth Device Activation: $2.99 1 month Fourth Device recurring subscription
  7. A Aa: $4.99 Valid for 24 hours from purchase Time. Starring: Nithin, Samantha Ruth Prabhu, Anupama Parameshwaran, Ananya, Srinivas Avasarala, Rao Ramesh Director: Trivikram Srinivas
  8. YuppFlix Subscription: $3.99 One month YuppFlix Subscription
  9. Brahmotsavam: $4.99 Valid for 24 hours from purchase Time. Starring: Mahesh Babu, Kajal Aggarwal, Samantha Ruth Prabhu, Pranitha Subhash Director: Srikanth Addala
  10. YuppFlix Subscription: $6.99 One month YuppFlix Subscription