fix problems on Fretonomy [iphone]

—— Run into issues on Fretonomy? Get help pending when official support gets back to you!

Fretonomy - Learn Fretboard

Info:

company: Strong Apps LLC

: https://www.fretonomy.com/

: www.fretonomy.com

Chat with our AI-based Fretonomy Support

🛠️ Common Fretonomy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Fretonomy freezes during use

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Incorrect fret highlighting

Fix: 1. Check settings: Open the app and navigate to the settings menu. Look for options related to fret highlighting and ensure they are set cor... ⇲

Customization issue

Limited zoom feature

Fix: 1. Use pinch-to-zoom: If the app supports it, try using the pinch gesture on the fretboard to zoom in and out. This can help you get a bette... ⇲

Missing standard tunings for instruments

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include additional tunings. 2. Explore custom tunings: I... ⇲

Limited chord options

Fix: 1. Explore chord settings: Check the app settings to see if there are options to unlock more chords or if there are additional packs availab... ⇲

No option to prevent repeated notes in exercises

Fix: 1. Check exercise settings: Look in the app settings or exercise options to see if there is a toggle to prevent repeated notes. If available... ⇲

Payments issue

Subscription model dissatisfaction

Fix: 1. Review subscription options: Go to the app's settings and review the subscription plans available. Sometimes, there are different tiers t... ⇲

Restoring purchases is difficult

Fix: 1. Check your Apple ID: Ensure you are logged into the correct Apple ID that was used to make the purchase. Go to Settings > [your name] > M... ⇲

Audio issue

Sound issues when selecting notes

Fix: 1. Check volume settings: Ensure that your iPhone's volume is turned up and that the mute switch is off. Also, check the app's internal volu... ⇲

Bugs issue

Inaccurate scale information

Fix: 1. Verify scale settings: Go to the settings in the app and ensure that the correct instrument and tuning are selected, as this can affect s... ⇲

Bugs affecting usability

Fix: 1. Update the app: Check for updates in the App Store and install the latest version, as updates often fix bugs. 2. Clear app cache: Go to S... ⇲

UI issue

Navigation can be confusing

Fix: 1. Familiarize with the interface: Spend some time exploring the app's menus and features. Look for a tutorial or help section that can guid... ⇲

Fretboard orientation is not user-friendly

Fix: 1. Adjust settings: Look for any settings related to fretboard orientation or layout. Some apps allow you to switch between different orient... ⇲

Staff display issues

Fix: 1. Check display settings: Go to the app settings and look for options related to staff display. Adjust these settings to see if it resolves... ⇲

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