fix problems on RXO Drive [iphone]

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—— Run into issues on RXO Drive? Get help pending when official support gets back to you!

RXO Drive: Free Load Board
Info:
company: RXO, Inc
: https://rxo.com/contact-us/
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UI issue

Basic interface compared to competitors

Fix: Familiarize yourself with the app's features and layout. Sometimes, a basic interface can be more user-friendly. Explore all menus and optio... ⇲

Calendar scrolling issues

Fix: Try closing and reopening the app to see if that resolves the scrolling issue. Sometimes, a simple restart can fix minor glitches. OR Che... ⇲
 
Payments issue

Delayed payment processing

Fix: Check your payment settings within the app to ensure that all information is correctly entered and up to date. This includes bank account de... ⇲
 
Updates issue

Laggy performance after update

Fix: Try restarting your iPhone to clear any temporary glitches that may have occurred after the update. Hold down the power button and slide to... ⇲
 
Loading issue

Missing load information

Fix: Refresh the app by pulling down on the load board screen to reload the data. This can help retrieve any missing information. OR Check you... ⇲
 
Tracking issue

Tracking issues

Fix: Ensure that location services are enabled for RXO Drive. Go to Settings > Privacy > Location Services, find RXO Drive, and set it to 'While... ⇲
 
Crashes issue

Frequent crashes

Fix: Uninstall and reinstall the RXO Drive app. This can resolve issues caused by corrupted files. To do this, press and hold the app icon until... ⇲
 
Login issue

Inability to access app

Fix: Check your internet connection to ensure you are online. Try switching between Wi-Fi and cellular data to see if that resolves the issue.... ⇲

Error messages during login

Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is not on and that you are entering the correct email and password.... ⇲
 
Battery issue

GPS location remains active

Fix: Go to Settings > Privacy > Location Services, find RXO Drive, and change the setting to 'While Using the App' to limit GPS usage when the ap... ⇲
 
Registration issue

Registration email not received

Fix: Check your spam or junk email folder to see if the registration email was filtered there. If found, mark it as 'Not Spam' to ensure future e... ⇲
 
Notifications issue

Excessive check calls

Fix: Set clear expectations with your contacts about when and how often you will check in. This can help reduce the number of unnecessary calls.... ⇲
 
Search issue

No load match despite availability

Fix: Ensure that your search filters are set correctly. Adjust the parameters such as location, load type, and date to broaden your search criter... ⇲
 
Syncing issue

Inconsistent load confirmation

Fix: Keep a record of your load confirmations and follow up with the relevant parties if confirmations are not received in a timely manner. OR... ⇲
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 what users are saying
Good experience
94.7%

Neutral
3.5%

Bad experience
1.8%

~ from our NLP analysis of 15,553 combined software ratings.

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 Private Data RXO Drive collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics