fix problems on ImmoScout24 [iphone]

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—— Run into issues on ImmoScout24? Get help pending when official support gets back to you!

ImmoScout24 - Real Estate
Info:
company: ImmobilienScout GmbH
: https://www.immobilienscout24.de/aktionen/mobile-services/apps.html#apps_iphone
: www.immobilienscout24.de
Chat with our AI-based ImmoScout24 Support
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Network issue

Cannot connect to Facebook

Fix: 1. Check Facebook app permissions: Go to Settings > Privacy > Facebook and ensure that ImmoScout24 has permission to access your Facebook ac... ⇲

ImmoScout24 stopped working after moving

Fix: 1. Check location settings: Ensure that the app has permission to access your location in Settings > Privacy > Location Services. OR 2. R... ⇲
 
Bugs issue

Bad programming

Fix: 1. Update the app: Check for updates in the App Store. Developers often release updates to fix bugs and improve performance. OR 2. Clear... ⇲
 
Account issue

Difficult to cancel Plus Membership

Fix: 1. Navigate to your account settings: Open the app, go to your profile, and look for subscription settings. Follow the prompts to cancel you... ⇲

No online account management

Fix: 1. Use the app for account management: Check if the app allows you to manage your account settings directly within it, as some features may... ⇲
 
Support issue

Limited customer support in English

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that may provide answers in English. OR 2. Use translation tools: If you e... ⇲
 
Customization issue

No language localization

Fix: 1. Change device language: Go to Settings > General > Language & Region and set your preferred language. This may affect the app's language... ⇲

Website lacks English translation

Fix: 1. Use browser translation: Use a web browser that has a built-in translation feature (like Google Chrome) to translate the website into Eng... ⇲
 
Messages issue

Poor message management

Fix: 1. Organize messages: Regularly delete old messages to keep your inbox manageable and easier to navigate. OR 2. Use search function: If a... ⇲

Files not accepted for messaging

Fix: 1. Check file formats: Ensure that the files you are trying to send are in a supported format (e.g., JPEG, PNG, PDF). OR 2. Compress file... ⇲
 
Syncing issue

Notifications don’t sync between devices

Fix: 1. Check notification settings: Ensure that notifications are enabled for ImmoScout24 on all devices. Go to Settings > Notifications and sel... ⇲
 
UI issue

UI gets stuck on iPad

Fix: 1. Restart the app: Force close the app and reopen it to see if the UI responds. OR 2. Update the app: Ensure you have the latest version... ⇲

Awkward translation pop-ups

Fix: 1. Disable pop-ups: Check your browser settings to disable pop-up notifications if they are intrusive. OR 2. Use a different browser: Try... ⇲

Profile form difficult to fill out

Fix: 1. Take your time: Fill out the form in stages, saving your progress if possible, to avoid frustration. OR 2. Use a different device: If... ⇲
 
Search issue

Limited search functionality for rentals

Fix: 1. Use filters: Make sure to use all available filters to narrow down your search results effectively. OR 2. Check for updates: Ensure th... ⇲

Inability to filter specific features

Fix: 1. Use general filters: Use the available filters to narrow down your search as much as possible, even if specific features are not filterab... ⇲

Missing sorting function

Fix: 1. Use available filters: While sorting may be limited, use filters to organize your search results as best as possible. OR 2. Provide fe... ⇲

Loss of previous searches in new app

Fix: 1. Check for saved searches: Look for a 'saved searches' feature in the app that may retain your previous searches. OR 2. Document search... ⇲
 
Payments issue

No refund for membership

Fix: 1. Review terms: Check the membership terms and conditions within the app to understand the refund policy. OR 2. Document your request: I... ⇲

Automatic renewal of membership

Fix: 1. Disable auto-renewal: Go to your account settings in the app or through the App Store and turn off auto-renewal for your subscription.... ⇲
 
Security issue

Poor verification of real estate agents

Fix: 1. Research agents independently: Use other platforms to verify the credentials and reviews of agents you are interested in. OR 2. Ask fo... ⇲
 
Ads issue

Irrelevant recommendations

Fix: 1. Adjust preferences: Go into your account settings and adjust your preferences to receive more relevant recommendations. OR 2. Clear se... ⇲

Overpriced rentals

Fix: 1. Set a budget: Use the app's filtering options to set a maximum price for rentals to avoid seeing overpriced options. OR 2. Compare pri... ⇲

Spam ads for trades

Fix: 1. Report spam: Use any reporting feature within the app to report spam ads to help improve the quality of listings. OR 2. Filter ads: If... ⇲
 
Crashes issue

ImmoScout24 crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates often fix stability issues. OR 2. Free up storage: Check you... ⇲

Frequent crashes during use

Fix: 1. Clear app cache: If the app allows, clear the cache to remove any corrupted data that may be causing crashes. OR 2. Restart your devic... ⇲
 
Slow issue

Lagging phone performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up) and close any unnecessary apps running in the background. OR 2. Free... ⇲
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 what users are saying
Good experience
90.5%

Neutral
5.2%

Bad experience
4.3%

~ from our NLP analysis of 4,368 combined software ratings.

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 Private Data ImmoScout24 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SCHUFA-Auskunft: $26.99 Ihre SCHUFA-Auskunft jetzt direkt per In-App-Kauf erwerben.