fix problems on NBC4 Washington [iphone]

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—— Run into issues on NBC4 Washington? Get help pending when official support gets back to you!

NBC4 Washington: Local DC News
Info:
company: NBCUniversal Media, LLC
: https://www.nbcwashington.com/contact-us/
: www.nbcwashington.com
Chat with our AI-based NBC4 Washington Support
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Notifications issue

Notifications not respecting user preferences

Fix: 1. Go to Settings > Notifications > NBC4 and ensure that your notification preferences are set correctly. 2. Toggle off and then back on the... ⇲
 
Permissions issue

Location access request for Facebook login

Fix: 1. Go to Settings > Privacy > Location Services and ensure that Location Services are enabled. 2. If you want to use Facebook login, you may... ⇲
 
Bugs issue

Duplicate articles present

Fix: 1. Refresh the app by pulling down on the main news feed to see if the duplicates disappear. 2. If duplicates persist, try clearing the app'... ⇲

Radar only works when zoomed out

Fix: 1. Try zooming out to view the radar and then zooming back in slowly to see if it refreshes properly. 2. Ensure you have a stable internet c... ⇲
 
UI issue

Weather module difficult to read after redesign

Fix: 1. Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size and moving the slider to increase text size.... ⇲

Background and text size changes make weather hard to understand

Fix: 1. Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. 2. Enable Bold Text for better visibility.... ⇲
 
Loading issue

NBC4 Washington fails to open consistently

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure that the app is updated to the latest version available in the App Store.... ⇲

Videos take too long to load on older devices

Fix: 1. Ensure you are connected to a strong Wi-Fi network to improve loading times. 2. Clear the app's cache by uninstalling and reinstalling it... ⇲
 
Support issue

Lack of response to user inquiries

Fix: 1. Check the app for any FAQ or help section that may address your inquiries. 2. If you have submitted a question, try resending it or using... ⇲
 
Customization issue

Inability to easily add locations for weather

Fix: 1. Open the weather section of the app and look for an option to add locations, usually represented by a '+' icon. 2. If this option is not... ⇲
 
Payments issue

Streaming requires pay-TV subscription for live broadcasts

Fix: 1. Check if there are any free live streaming options available within the app or on the NBC4 website. 2. Consider using a streaming service... ⇲
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 what users are saying
Good experience
89.4%

Bad experience
7.5%

Neutral
3.1%

~ from our NLP analysis of 1,836 combined software ratings.

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 Private Data NBC4 Washington collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics