fix problems on 认字-幼儿认字 [iphone]

—— Run into issues on 认字-幼儿认字? Get help pending when official support gets back to you!

认字-幼儿认字

Info:

company: Ningbo Qidian Education Technology Co., Ltd.

: http://www.gongfubb.com

Chat with our AI-based 认字-幼儿认字 Support

🛠️ Common 认字-幼儿认字 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Animation errors

Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there are u... ⇲

Cannot play new episodes after purchase

Fix: Ensure that your purchase was successful. Go to the App Store, tap on your profile icon, and check your purchase history. If the purchase is... ⇲

Network issue

Network issues after payment

Fix: Restart your device. Sometimes, a simple restart can resolve network connectivity issues. Hold down the power button until you see the optio... ⇲

Login issues for VIP subscription

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you’ve forgotten your password, use the... ⇲

Audio issue

Missing songs

Fix: Check for updates to the app. Sometimes, missing content can be due to outdated software. Go to the App Store and update the app if necessar... ⇲

Sound effects drown out words

Fix: Adjust the in-app volume settings. Open the app, go to settings, and look for audio options to balance the sound effects and voice volume.... ⇲

Pronunciation errors

Fix: Check for updates to the app. Developers often release updates to fix pronunciation issues. Go to the App Store and update if necessary. O... ⇲

Account issue

Account verification problems

Fix: Ensure you have a stable internet connection. A weak connection can prevent verification emails from being sent or received. Try switching t... ⇲

Freezing issue

认字-幼儿认字 freezes or times out

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, the... ⇲

Payments issue

Repeated purchase prompts for VIP

Fix: Check your subscription status in the App Store. Go to Settings > [your name] > Subscriptions and see if your VIP subscription is active. If... ⇲

Syncing issue

Stuck on old lessons

Fix: Check for updates to the app. Go to the App Store and see if there are any updates available that might fix this issue. OR Try logging ou... ⇲

Gameplay issue

Inability to unlock other worlds

Fix: Ensure you have completed all required lessons in the current world. Sometimes, progress is locked until all tasks are completed. OR Chec... ⇲

Compatibility issue

Incomplete features compared to PC version

Fix: Explore the app settings to see if there are any features that can be enabled or adjusted. Sometimes, features are hidden in the settings me... ⇲

Privacy issue

Account creation without user notice

Fix: Review your app settings to see if there is an option to manage your account. You may be able to disable automatic account creation if it is... ⇲

Uploads issue

Lack of recording or uploading functions

Fix: Check the app settings to see if there are any options to enable recording or uploading features. Sometimes, these features are hidden in th... ⇲