fix problems on Spool [iphone]

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—— Run into issues on Spool? Get help pending when official support gets back to you!

Spool - Music Video Editor
Info:
company: Pixite Inc.
: https://www.pixiteapps.com/our-team/contact-us
: www.pixiteapps.com
Chat with our AI-based Spool Support
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Payments issue

Broken links for purchasing Pro

Fix: Try restarting the app and checking the links again. Sometimes, a simple restart can resolve temporary glitches in the app. OR If the lin... ⇲

High subscription cost

Fix: Evaluate your usage of the app and consider if the subscription is necessary for your needs. If not, look for alternative free or lower-cost... ⇲

Paywalls for adding soundtracks

Fix: Look for royalty-free music websites where you can download soundtracks for free and then import them into Spool if the app allows it. OR... ⇲

Subscription button not functioning

Fix: Try restarting the app and checking the button again. Sometimes, a simple restart can resolve temporary glitches. OR Check for any app up... ⇲
 
UI issue

No undo button

Fix: As a workaround, make sure to save your project frequently. You can create different versions of your project to revert back to if needed.... ⇲
 
Features issue

No timeline feature

Fix: To manage your clips without a timeline, try organizing your clips in a sequential order within the deck. This can help you visualize the fl... ⇲

No transition effects or overlay options

Fix: Explore other video editing apps that offer a wider range of transition effects and overlays. You can edit your video in Spool and then enha... ⇲

No addable assets

Fix: Look for free resources online where you can download video assets, then import them into your project if the app allows for it. OR Use s... ⇲

No speed adjustment for clips

Fix: If speed adjustment is crucial, consider using another app that allows for speed manipulation before importing the clips into Spool. OR T... ⇲

No text option

Fix: Use a separate app to add text overlays to your video after exporting it from Spool. There are many free apps available for this purpose.... ⇲
 
Glitches issue

Glitches during export

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates for Spool. OR Try restarting your de... ⇲
 
Video issue

Limited video templates

Fix: Explore online resources for free video templates that you can use in conjunction with Spool. You can import these templates if the app allo... ⇲

Difficult to combine clips

Fix: Try exporting individual clips as a single video and then re-importing them into a new project to combine them more easily. OR Use a diff... ⇲
 
Slow issue

Slow export process

Fix: Close any other apps running in the background to free up resources on your device, which may speed up the export process. OR Try exporti... ⇲
 
Loading issue

Inability to load certain songs/files

Fix: Check the file format of the songs you are trying to load. Ensure they are compatible with the app (e.g., MP3, AAC). OR Try using songs f... ⇲
 
Support issue

Issues with customer service response

Fix: Check the app’s FAQ or help section for common issues and solutions that may address your concerns without needing to contact support. OR... ⇲
 
Freezing issue

Spool freezes during loading

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can help clear any temporary issues causing the freez... ⇲
 
Downloads issue

No saving to device option

Fix: Check if there is an option to export the video to your camera roll or files. This is often the method to save videos to your device. OR... ⇲
 
Customization issue

Limited creative options leading to repetitive videos

Fix: Experiment with different editing styles or themes to diversify your videos. Try changing the order of clips or using different music to cre... ⇲
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 what users are saying
Good experience
91.9%

Bad experience
5.5%

Neutral
2.6%

~ from our NLP analysis of 1,949 combined software ratings.

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 Private Data Spool collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Spool Pro - Weekly: $3.99 Get access to everything Spool has to offer.
  2. Spool Pro - Yearly: $39.99 Get access to everything Spool has to offer!
  3. Spool Pro - Monthly: $9.99 Get access to everything Spool has to offer!