fix problems on NCVPS [iphone]

—— Run into issues on NCVPS? Get help pending when official support gets back to you!

NCVPS

Info:

company: North Carolina Virtual Public School

: http://www.schoolinfoapp.com/

: www.edlio.com

Chat with our AI-based NCVPS Support

🛠️ Common NCVPS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Doesn’t allow login

Fix: Ensure that you are using the correct username and password. Double-check for any typos or case sensitivity. If you have forgotten your pass... ⇲

Incorrect login messages

Fix: Verify that your account is active and not locked. If you have attempted to log in multiple times unsuccessfully, your account may be tempor... ⇲

Permissions issue

No access to classwork

Fix: Ensure that you are logged into the correct account associated with your classwork. Sometimes, users may have multiple accounts and may be l... ⇲

UI issue

Confusing layout

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where specific features are located to help you navigate m... ⇲

Hard to view student login

Fix: Check if there is an option to switch to a desktop view or a different layout mode within the app settings that may make the login informati... ⇲

No student login option

Fix: Ensure that you are using the correct app version that supports student logins. Check the App Store for any updates to the NCVPS app. OR... ⇲

Performance issue

Poor performance

Fix: Close any other apps running in the background to free up memory and improve performance. You can do this by double-tapping the home button... ⇲

Compatibility issue

NCVPS is redundant compared to website

Fix: If the app is not providing additional functionality compared to the website, consider using the website directly for a better experience. Y... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

59.4%

Good experience

35.9%

Neutral

4.7%

~ from our NLP analysis of 64 combined software ratings.

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Private Data NCVPS collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers