fix problems on NovelToon [iphone]

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—— Run into issues on NovelToon? Get help pending when official support gets back to you!

NovelToon: Read Books, Stories
Info:
company: Mangatoon HK Limited
: https://mangatoon.mobi
: mangatoon.mobi
Chat with our AI-based NovelToon Support
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UI issue

Writing button often missing

Fix: 1. Restart the App: Close the app completely and reopen it to see if the writing button reappears. 2. Check for Updates: Ensure you have the... ⇲
 
Battery issue

NovelToon drains battery quickly

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for NovelToon. 2. Reduce Screen Brightnes... ⇲
 
Bugs issue

NovelToon causes phone to overheat

Fix: 1. Close Background Apps: Make sure to close other apps running in the background that may contribute to overheating. 2. Avoid Direct Sunlig... ⇲

Duplicate content issues

Fix: 1. Refresh the Library: Close and reopen the app to refresh your library and see if duplicates disappear. 2. Check for Updates: Ensure you a... ⇲
 
Privacy issue

Inconsistent content moderation

Fix: 1. Report Inappropriate Content: Use the app's reporting feature to flag any inappropriate content you encounter. 2. Check for Updates: Ensu... ⇲
 
Ads issue

Frequent ads disrupt reading

Fix: 1. Check for an Ad-Free Subscription: Look for options within the app to subscribe to an ad-free experience. 2. Use Airplane Mode: If you do... ⇲
 
Login issue

Login problems prevent access

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password through the app or website. 2. Check Internet Connectio... ⇲
 
Syncing issue

Drafts disappearing unexpectedly

Fix: 1. Save Drafts Regularly: Make it a habit to save your drafts frequently to avoid losing them. 2. Check for Updates: Ensure you have the lat... ⇲
 
Audio issue

Audio playback issues

Fix: 1. Check Volume Settings: Ensure your device volume is turned up and not muted. 2. Restart the App: Close the app completely and reopen it t... ⇲
 
Freezing issue

NovelToon freezes on startup

Fix: 1. Restart Your Device: A simple restart can often resolve freezing issues. 2. Clear App Cache: Go to Settings > General > iPhone Storage >... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.2%

Bad experience
2.5%

Neutral
1.3%

~ from our NLP analysis of 693 combined software ratings.

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 Private Data NovelToon collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. VIP mensual - ES: $1.99 10% de descuento en el desbloqueo permanente
  2. VIP tháng - VN: $1.99 Giảm 10% khi dùng xu mở khóa vĩnh viễn.
  3. MONTHLY VIP - EN: $1.99 10% off for comics reading plus 10 coupons
  4. 100 coins: $0.99 100 coins, for charge of works
  5. 2000 coins: $19.99 2000 coins, for charge of works
  6. VIP Mensal - PT: $3.99 Permanent 10% off for comics reading
  7. 600 coins: $5.99 600 coins, for charge of works
  8. 1000 coins: $9.99 1000 coins, for charge of works
  9. VIP Bulanan - ID: $1.99 10% off untuk buka kunci permanen dengan koin
  10. MONTHLY VIP - IT: $2.99 No ads