fix problems on Storyist 4 [iphone]

—— Run into issues on Storyist 4? Get help pending when official support gets back to you!

Storyist 4

Info:

company: Storyist Software

: https://storyist.com/support/

: storyist.com

Chat with our AI-based Storyist 4 Support

🛠️ Common Storyist 4 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UI problems in split screen mode on iPad

Fix: Try adjusting the split screen settings by dragging the divider to give more space to Storyist. This can sometimes help with UI issues. Addi... ⇲

Styles disappear after editing

Fix: Check if the styles are being saved correctly after editing. After making changes, ensure you click 'Save' or 'Apply' to confirm the changes... ⇲

Bugs issue

Auto-deletes work

Fix: Check the app settings to see if there is an auto-save or auto-delete feature that may be enabled. Disable any such features if they are cau... ⇲

Syncing issue

Inconsistent syncing issues

Fix: Ensure that you are connected to a stable internet connection, as syncing issues often arise from poor connectivity. Try switching between W... ⇲

Dropbox integration issues

Fix: Ensure that you are logged into your Dropbox account within the app. Sometimes, logging out and back in can resolve integration issues. OR... ⇲

UI issue

Navigation structure is cumbersome

Fix: Familiarize yourself with the app's navigation by reviewing the user guide or help section within the app. This can help you understand how... ⇲

No folder tree in mobile app

Fix: Use the search function within the app to quickly locate documents instead of navigating through folders. This can save time and improve you... ⇲

Complicated for beginners

Fix: Utilize online tutorials or video guides that can provide step-by-step instructions on how to use the app effectively. Many users find visua... ⇲

Customization issue

Limited template options

Fix: Explore third-party template resources online. Many websites offer free or paid templates that you can import into Storyist. OR Create yo... ⇲

Themes do not work

Fix: Ensure that you are applying the themes correctly by following the instructions in the app. Sometimes, themes may not apply if the steps are... ⇲

Payments issue

In-app purchase required for full functionality

Fix: Review the features available in the free version and prioritize which ones you need most. Focus on using the free features effectively befo... ⇲

Requires separate purchase for mobile and desktop versions

Fix: Evaluate your usage needs to determine if you really need both versions. If you primarily use one, consider focusing on that version to save... ⇲

Loading issue

Font selection does not load

Fix: Try restarting the app to see if that resolves the font loading issue. Sometimes, a simple restart can fix temporary glitches. OR Check i... ⇲

Support issue

Support is unresponsive

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, you can find answers without needing to contact support.... ⇲

Crashes issue

Storyist 4 crashes or fails to open documents

Fix: Check for updates to the app and install any available updates, as these often contain bug fixes that can resolve crashing issues. OR If... ⇲

Ads issue

Misleading free trial information

Fix: Review the terms of the free trial carefully to understand what features are included and for how long. This can help set realistic expectat... ⇲