fix problems on HSBC Singapore [iphone]

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—— Run into issues on HSBC Singapore? Get help pending when official support gets back to you!

HSBC Singapore
Info:
company: HSBC Global Services (UK) Limited
: https://www.hsbc.com.sg/sgmobileapp
: www.hsbc.com.sg
Chat with our AI-based HSBC Singapore Support
   Hello! How can I assist you?  

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Bugs issue

Global transfer feature not working

Fix: Check your internet connection to ensure it is stable. If the global transfer feature is still not working, try logging out of the app and l... ⇲

Lack of transaction details

Fix: To view more details about transactions, check if there is an option to view transaction history or statements in the app. This may provide... ⇲

Poor exchange rates

Fix: To get better exchange rates, consider using a third-party currency exchange service or app that offers more competitive rates for your tran... ⇲

Limited functionality for PayNow feature

Fix: To maximize the use of the PayNow feature, ensure that you have linked your mobile number or NRIC to your bank account. This can enhance the... ⇲

Frequent errors when pulling transactions

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for updates.... ⇲
 
UI issue

Excessive clicks needed for navigation

Fix: Familiarize yourself with the app's layout and features. Create a mental map of where key functions are located to reduce the number of clic... ⇲

User interface not intuitive

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for tutorials or guides within the app that can help you na... ⇲
 
Compatibility issue

No Touch ID support

Fix: If Touch ID is not supported, consider using Face ID if your device supports it. Go to the app settings and enable Face ID for easier access... ⇲
 
Customization issue

No dark mode support

Fix: If dark mode is not available in the app, you can enable dark mode on your iPhone at the system level. Go to Settings > Display & Brightness... ⇲
 
Storage issue

HSBC Singapore consumes excessive phone storage

Fix: To manage storage, regularly clear the app's cache if the option is available in the app settings. This can help free up space without losin... ⇲
 
Support issue

Inefficient customer service

Fix: Utilize the app's FAQ or help section for common issues, which may provide quicker solutions than contacting customer service directly. OR... ⇲
 
Payments issue

Inability to post-date payments

Fix: Check if the online banking website allows you to set up post-dated payments. Log in to your account and navigate to the payments section to... ⇲
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 what users are saying
Good experience
93.6%

Bad experience
3.7%

Neutral
2.7%

~ from our NLP analysis of 816 combined software ratings.

 Switch to these Alternatives:
Citibank SG
SC Mobile Singapore
Great Eastern Singapore
CPF Mobile
CIMB Clicks Singapore
UOB TMRW
OCBC Singapore
My Income (Insurance)
GXS Bank
SGX Mobile

 Private Data HSBC Singapore collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics