fix problems on Drumo [iphone]

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—— Run into issues on Drumo? Get help pending when official support gets back to you!

Drumo - Paid Surveys
Info:
company: Drumo S.A.
: https://drumo.com/contact
: drumo.com
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Account issue

Account suspension without clear reasons

Fix: Review the terms of service and community guidelines to ensure compliance. Make sure you are not violating any rules that could lead to susp... ⇲

Frequent account suspensions after reaching payout threshold

Fix: Be cautious about your survey-taking habits and ensure you are following all guidelines to avoid triggering suspensions. Avoid using multipl... ⇲
 
Payments issue

Delayed payment processing

Fix: Check the payment processing times stated in the app's FAQ or help section. If payments are consistently delayed, consider switching to a di... ⇲

High threshold for cashing out

Fix: Focus on completing higher-paying surveys and offers to reach the cash-out threshold more quickly. Prioritize tasks that offer the best retu... ⇲

Requires PayPal for cashing out

Fix: If you do not have a PayPal account, consider creating one as it is a widely accepted payment method. Follow the instructions on the PayPal... ⇲

Low payout for time spent on tasks

Fix: Evaluate the time-to-payout ratio for different tasks and focus on those that offer the best compensation for your time. Prioritize tasks th... ⇲
 
Bugs issue

Inconsistent credit for game offers

Fix: Before starting a game offer, read the reviews or comments from other users to see if they had issues with crediting. This can help you avoi... ⇲

Double tracking of offers

Fix: Keep a detailed log of the offers you complete, including dates and times. This can help you identify any discrepancies in tracking and prov... ⇲

Technical issues causing survey bugs

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for any availa... ⇲
 
Support issue

Poor customer support response

Fix: Utilize any available FAQs or community forums to find answers to common issues before reaching out to customer support. This can save time... ⇲

Inability to report dishonest surveys

Fix: Keep a personal log of any dishonest surveys you encounter, including details about the survey and the issues faced. This can help you track... ⇲
 
Availability issue

Limited survey availability

Fix: Regularly check the app for new surveys, as availability can change frequently. Set aside specific times each day to log in and check for ne... ⇲
 
Quality issue

Lack of quality control for surveys

Fix: Before starting a survey, check for user reviews or ratings if available. This can help you avoid surveys that are known for poor quality or... ⇲
 
Screen issue

Blank screens during surveys

Fix: If you encounter a blank screen, try refreshing the app or restarting your device. Ensure your internet connection is stable, as connectivit... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.8%

Bad experience
12.8%

Neutral
3.4%

~ from our NLP analysis of 906 combined software ratings.

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 Private Data Drumo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics