fix problems on Knack [iphone]

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—— Run into issues on Knack? Get help pending when official support gets back to you!

Knack - Tutoring Simplified
Info:
company: Knack Technologies, Inc.
: https://www.joinknack.com
: www.joinknack.com
Chat with our AI-based Knack Support
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UI issue

Keyboard randomly disappears

Fix: 1. Restart the app: Close and reopen the app to see if the keyboard issue resolves itself. 2. Check keyboard settings: Go to Settings > Gen... ⇲

Difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for a tutorial or help section within th... ⇲
 
Syncing issue

Messages not syncing between notifications and app

Fix: 1. Check notification settings: Go to Settings > Notifications > Knack and ensure that notifications are enabled. Make sure 'Show Previews'... ⇲

Poor communication between app and desktop site

Fix: 1. Sync manually: If the app and desktop site are not syncing properly, try logging out of both and logging back in to refresh the connectio... ⇲
 
Messages issue

Confusing messaging system

Fix: 1. Explore messaging options: Take time to explore all messaging features within the app. Look for any help or FAQ sections that explain how... ⇲
 
Support issue

Limited hours for tutoring

Fix: 1. Check availability: Regularly check the app for any updates on tutoring hours or new tutors that may have different availability. 2. Pla... ⇲
 
Screen issue

Inability to share screen on iPad

Fix: 1. Use alternative methods: If screen sharing is not available, consider using video conferencing tools like Zoom or Google Meet that allow... ⇲
 
Payments issue

High fees for services

Fix: 1. Explore discounts: Check the app for any available discounts, promotions, or referral programs that can help reduce costs. 2. Compare se... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.8%

Neutral
1.1%

~ from our NLP analysis of 1,063 combined software ratings.

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 Private Data Knack collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics