fix problems on [iphone]

—— Run into issues on ? Get help pending when official support gets back to you!

™ Go

Info:

company: VM Mobile Team

: https://support.popoko.live/

: popoko.live

Chat with our AI-based Support

🛠️ Common Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

Slow response time

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage. Delete any unused apps, photos, or files to ensure your device has enou... ⇲

Customization issue

Limited customization options

Fix: 1. Explore settings: Go to the app settings and look for any available customization options. Sometimes, features are hidden in submenus. 2... ⇲

Crashes issue

Frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for the ™ Go app. Keeping the app updated can fix bugs that cause... ⇲

UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. Sometimes, user interf... ⇲

Search issue

Inaccurate search results

Fix: 1. Use specific keywords: When searching, try to use more specific terms or phrases to narrow down the results. 2. Check spelling: Ensure t... ⇲

Downloads issue

Lack of offline functionality

Fix: 1. Download content: If the app allows, look for options to download content for offline viewing. This is often found in the settings or on... ⇲

Performance issue

Inconsistent performance

Fix: 1. Monitor device performance: Check if other apps are running slowly as well. If so, it may be a device issue rather than the app. Restart... ⇲

Compatibility issue

Limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. If not, consider upgrading your device if possi... ⇲

Battery issue