fix problems on AIMS [iphone]

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—— Run into issues on AIMS ? Get help pending when official support gets back to you!

AIMS for Anger Management
Info:
company: US Department of Veterans Affairs (VA)
: https://www.ptsd.va.gov/appvid/mobile/
: www.ptsd.va.gov
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Crashes issue

crashes during meditation

Fix: 1. Check for Background Apps: Close any unnecessary apps running in the background that may be consuming resources. Double-tap the home butt... ⇲

AIMS closes unexpectedly

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲
 
UI issue

unable to edit or delete entries

Fix: 1. Check Permissions: Ensure the app has the necessary permissions to modify data. Go to Settings > Privacy > AIMS and check if permissions... ⇲

missing information

Fix: 1. Sync Data: If the app has a sync feature, ensure it is enabled and synced with your account. Check the settings within the app for any sy... ⇲

difficult to use

Fix: 1. Explore Tutorials: Look for any in-app tutorials or help sections that guide you through using the app effectively. This can often clarif... ⇲

truncated content

Fix: 1. Adjust Text Size: Go to Settings > Display & Brightness > Text Size and adjust the text size to see if it resolves the truncation issue.... ⇲

no scrolling option

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as updates may fix scrolling issues. 2. Restart the App: Close and re... ⇲
 
Compatibility issue

not functional on mobile devices

Fix: 1. Check Compatibility: Ensure your device meets the app's system requirements. Check the App Store page for AIMS for any listed requirement... ⇲

requires PC for online course

Fix: 1. Check for Mobile Compatibility: Look for any mobile-friendly versions of the online course or alternative resources that can be accessed... ⇲
 
Freezing issue

stuck in app after entering data

Fix: 1. Restart the App: Close the app completely and reopen it to see if it resolves the issue. 2. Clear Cache: Offload the app to clear its cac... ⇲
 
Loading issue

zero access upon opening

Fix: 1. Restart Your Device: Sometimes, a simple restart can resolve access issues. Hold down the power button and slide to power off, then turn... ⇲
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 what users are saying
Good experience
48.1%

Bad experience
29.6%

Neutral
22.2%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data AIMS collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Identifiers
    • Usage Data
    • Diagnostics