fix problems on TrueLearn SmartBanks [iphone]

—— Run into issues on TrueLearn SmartBanks? Get help pending when official support gets back to you!

TrueLearn SmartBanks

Info:

company: TrueLearn, LLC

: https://truelearn.com/support/

: truelearn.com

Chat with our AI-based TrueLearn SmartBanks Support

🛠️ Common TrueLearn SmartBanks Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TrueLearn SmartBanks frequently crashes

Fix: 1. Update the App: Ensure that you have the latest version of TrueLearn SmartBanks installed. Go to the App Store, search for the app, and c... ⇲

No landscape mode support

Fix: 1. Check App Settings: Open the app and look for any settings related to display or orientation. Some apps have an option to enable landscap... ⇲

UI issue

Cannot highlight on mobile

Fix: 1. Use Notes App: As a workaround, take screenshots of the questions and use the Notes app to annotate or highlight the images. You can use... ⇲

Difficult navigation for quizzes

Fix: 1. Familiarize with Layout: Spend some time exploring the app layout to understand where everything is located. 2. Use Search Function: If... ⇲

Lack of swipe functionality for next question

Fix: 1. Use Navigation Buttons: If swipe functionality is not available, use the on-screen navigation buttons to move to the next question. 2. P... ⇲

Dashboard lacks functionality

Fix: 1. Customize Dashboard: Check if there are any settings to customize your dashboard view. Some apps allow you to rearrange or hide certain e... ⇲

Inability to review previous assessments

Fix: 1. Check Assessment History: Look for a section in the app that may list your past assessments. This could be under 'My Progress' or 'Histor... ⇲

Emojis in score review are unprofessional

Fix: 1. Provide Feedback: Use the app's feedback feature to express your concerns about the use of emojis in score reviews. 2. Focus on Content:... ⇲

Compatibility issue

Inconsistent performance between app and website

Fix: 1. Sync Data: Ensure that your account is properly synced between the app and the website. Log out of both and log back in to refresh the da... ⇲

Requires frequent logins

Fix: 1. Enable 'Remember Me': When logging in, check if there is an option to 'Remember Me' or 'Stay Logged In'. This can help reduce the frequen... ⇲

Freezing issue

Images cause app to freeze

Fix: 1. Reduce Image Size: If you are uploading images, ensure they are not too large. Use an image editing app to resize images before uploading... ⇲

Bugs issue

Poor question quality and typos

Fix: 1. Report Issues: Use the app's feedback feature to report specific questions with typos or poor quality. This can help improve future updat... ⇲

Customization issue

Limited question bank customization options

Fix: 1. Use Tags: If the app allows tagging or categorizing questions, use this feature to create a more personalized study experience. 2. Creat... ⇲

Downloads issue

No offline quiz access

Fix: 1. Download Content: Check if there is an option to download quizzes or content for offline use. If available, download them while connected... ⇲