fix problems on 3340 News [iphone]

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—— Run into issues on 3340 News? Get help pending when official support gets back to you!

3340 News
Info:
company: Sinclair Broadcast Group, Inc
: http://abc3340.com/station/contact
: www.abc3340.com
Chat with our AI-based 3340 News Support
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Notifications issue

Articles are often missing from notifications

Fix: 1. Check the app settings to ensure that you have enabled notifications for all relevant categories. 2. If you are missing articles, try ref... ⇲

Excessive and repetitive notifications

Fix: 1. Go to the app settings and adjust the notification preferences to limit the types of notifications you receive. 2. Consider turning off n... ⇲

Weather alerts are unreliable

Fix: 1. Check your location settings to ensure the app has permission to access your location for accurate weather alerts. 2. Ensure that the app... ⇲
 
Slow issue

Slow app performance

Fix: 1. Close any other apps running in the background to free up memory. 2. Restart your iPhone to clear temporary files and improve performance... ⇲
 
Loading issue

Inconsistent live broadcast availability

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue is related to connectivity. 2. C... ⇲
 
UI issue

Poor article formatting and visibility

Fix: 1. Check if there are any settings within the app that allow you to adjust text size or formatting. 2. If the formatting is consistently poo... ⇲

Difficult navigation and clunky interface

Fix: 1. Familiarize yourself with the app layout by exploring all menus and options. 2. Check if there are any tutorials or help sections within... ⇲
 
Ads issue

Ads interrupt emergency broadcasts

Fix: 1. Check if there is a premium version of the app available that removes ads. 2. If not, try to mute or close the ad quickly when it appears... ⇲
 
Customization issue

No option to enlarge images

Fix: 1. Check if there is a pinch-to-zoom feature available on images within the app. If not, try tapping on the image to see if it opens in a la... ⇲
 
Network issue

Traffic feature does not track location

Fix: 1. Ensure that location services are enabled for the app in your iPhone settings. Go to Settings > Privacy > Location Services and make sure... ⇲
 
Compatibility issue

3340 News does not rotate properly on iPad

Fix: 1. Check if the rotation lock is enabled on your iPad. Swipe down from the top-right corner to access the Control Center and ensure the rota... ⇲
 
Updates issue

Old news articles displayed

Fix: 1. Refresh the app by pulling down on the main feed to see if newer articles appear. 2. Check for any settings related to article display pr... ⇲
 
Crashes issue

Frequent crashes and freezes

Fix: 1. Close the app completely and restart your iPhone to clear temporary files. 2. Check for app updates in the App Store and install any avai... ⇲
 
Bugs issue

Poor spelling and grammar in articles

Fix: 1. If you notice spelling or grammar errors, consider taking note of them and checking if there is a feedback option within the app to repor... ⇲
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 what users are saying
Good experience
97.8%

Neutral
1.6%

Bad experience
0.5%

~ from our NLP analysis of 735 combined software ratings.

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 Private Data 3340 News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics